To not getting deposits

made a post awhile ago about keeping getting error account billing error ,made post was told something along the lines was being looked into but no more info since then

Keeps stating account needs action but billing address is all good ?? Been going on for months now

:)

 

not getting deposits

Hello vtans,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.

 

not getting my deposits

i buy all my games digitally but have not received a deposit since end of march 2017. since that deposit i have bought multiple games without receiving my 4% back, and website shows no pending deposits. please help

 

Hello Me83Me83,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved, although
our other team was able to force a deposit for some users a few days ago. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information
will, in most cases, not resolve this issue. We apologize for the inconvenience.