'To do this, change a setting'

Discus and support 'To do this, change a setting' in XBoX on Consoles to solve the problem; Hi I've been having difficulties trying to solve a problem I'm having. When I'm trying to play TERA or view the Xbox avatar store I have a message "... Discussion in 'XBoX on Consoles' started by II BlueLight II, Jun 1, 2018.

  1. II BlueLight II
    II BlueLight II Guest

    'To do this, change a setting'


    Hi

    I've been having difficulties trying to solve a problem I'm having. When I'm trying to play TERA or view the Xbox avatar store I have a message

    " To do this change a setting. You buy or download because of how your account is set up. This can be changed in your privacy & online safety settings on Xbox.com "

    I don't know how to fix the issue. I've looked through my account's privacy settings and found nothing which could could cause this issue. I would be grateful for help regarding the issue.

    :)
     
    II BlueLight II, Jun 1, 2018
    #1
  2. npoenn
    npoenn Guest
    To do this, change a setting

    Cannot seem to access the Minecraft Battle Map Pack Season Pass just keep getting this error message, no error codes or mention of what setting is the cause.

    "To do this, change a setting"

    "You buy or download because of how your account is set up. This can be changed in your privacy & online safety settings on Xbox.com"

    http://i.imgur.com/brEmfMr.jpg

    I don't see any content restrictions or anything that would interfere... any ideas on what setting could be causing this?
     
    npoenn, Jun 1, 2018
    #2
  3. danglus
    danglus Guest
    TO DO THIS, CHANGE A SETTING

    when i try to play fortnite this message appears,

    TO DO THIS, CHANGE A SETTING

    you cannot see content other people make because of how your account is set up. This can be changed in your privacy & online safety settings on xbox.com
     
    danglus, Jun 1, 2018
    #3
  4. TinkerTank360
    TinkerTank360 Guest

    'To do this, change a setting'

    I have this exact issue but with the avatar store. Everyone suggests that you may have a child account or your age may be underage on the account, so check that out if you haven't. But mine is definitely an adult account, my age is accurately 21 on my system,
    and all my content settings are unblocked :/

    If I find an answer, I'll let ya know.
     
    TinkerTank360, Jun 23, 2018
    #4
  5. His Pet Leaf Win User

    To do this, change a setting

    Never seen an issue like this before, something I recommend trying real quick might be to clear you system cache or try re downloading your profile. If neither of those things work. Try buying it through either the xbox store or xbox.com.

    It could possibly just be an issue with the Minecraft menu, similar to how you cannot use the GTA Store tab in GTA Online, it just black screens.

    Hope one of these things could help you!
  6. TinkerTank360 Win User

    'To do this, change a setting'

    I have this exact issue but with the avatar store. Everyone suggests that you may have a child account or your age may be underage on the account, so check that out if you haven't. But mine is definitely an adult account, my age is accurately 21 on my system,
    and all my content settings are unblocked :/

    If I find an answer, I'll let ya know.
  7. TinkerTank360 Win User

    To do this, change a setting

    I have this exact issue but with the avatar store. Everyone suggests that you may have a child account or your age may be underage on the account, so check that out if you haven't. But mine is definitely an adult account, my age is accurately 21 on my system,
    and all my content settings are unblocked :/

    If I find an answer, I'll let ya know.
  8. duckworth Win User

    To do this, change a setting

    I have this exact issue, anyone figure out the cause?
  9. JosefLBohorquez Win User

    "To do this, change a setting" not working

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today buddy

    Your brother is in a family group or is him alone?
    https://account.microsoft.com/family/home

    Is this happening only with among us or every multi-player game?

    And please tell me which troubleshooting steps you have done so far to fix this, in that way I can advise you different things or how to proceed
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'To do this, change a setting'

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