To continue, sign in on your console using this account

PlaneOrca918392 · May 3, 2017

System cannot stream Xbox with error message "To continue, sign in on your console using this account" while SUT and Xbox console sign-in with same account.

:)

RoryM95 · May 3, 2017

to continue to continue sign in on your console using this account

I have only encountered this problem in the last two weeks but I have no idea how to fix it. I am logged in on both the console and the app and I stream within a few feet of the router. I have tried power cycling the router. I have tried signing in
and out of the console and the app. I cannot find any other solutions.

William Wong MSFT · May 3, 2017

"To continue, sign in on your console using this account."

Same to me. Can you check if streaming is work on your side? My Xbox app is 24.24.9006.00000. My Xbox also got latest update and not in any beta/preview/dev program.

Miss Bijoux · May 5, 2017

Hey there PlaneOrca!

Are you trying to stream from your Xbox to your Windows 10 PC? If so, is it possible that you are signed into your Xbox App using a different account than the one that is signed into your Xbox One console?

If not, could you please clarify your issue for us? We'd love to help but we understand that things can get lost in translation sometimes.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

AccusingBee2323 · Nov 1, 2018

I had the same problem when I first tried to use my computer with the Xbox one x. Two things that I noticed that I needed to do: first you have to have your Xbox already setup using a TV. Second, is that if I had the console security requiring pass key it
would not allow me to connect to pc as my only screen because I could not enter the pass key. Try setting your security on the Xbox to the most open you can.

William Wong MSFT

Same to me. Can you check if streaming is work on your side? My Xbox app is 24.24.9006.00000. My Xbox also got latest update and not in any beta/preview/dev program.

SuperCMTam

I have the same problem. The streaming works fine a few weeks ago. All of a sudden I can't stream to my Windows 10 PC with the same error message. I have not made any changes prior to this problem.

I have tried everything that has been suggested on this forum. Still doesn't work. Since so many people have the problem , I have come to the conclusion that it must be a bug in the latest update which is causing the streaming problem. The Xbox people
should look into that seriously & fix it quickly. Is really disappointing to see this happening. Makes me want to abandon the Xbox and shift to playstation.

ScantilyCloud

Hey Awesome1680,

Can you try using the Xbox (beta) app. Can you try a different account?

Thanks,

123Snorlax

try bluestacks and install the xbox app from the playstore and you can stream again, also works on my android phone so i use android on my win10 pc. not perfect, but it works.

kingpin6866

Started having same issue with Xbox Console Companion App. Uninstalled/reinstalled app on PC, reset the XBOX One console and still issue.

I've started trying to stream via Xbox App. Everything seems fine until actually playing a game. Button presses and using controller seem to stutter, not register.

So currently cannot stream my Xbox via my PC in any capacity.

To continue, sign in on your console using this account