TMNT Shredders Revenge and FallGuys are freezing

Hello, Anderson!

Nice to see your reply.

My xbox is xbox one x (gears of war limited edition)

I tried:

- to restore with aplication and data save

- to full restore with deleting all the data

- to start games Offline in autonomous mode (without Internet connection)

- to start games under another account

- to update all games, console and even gamepads

Nothing helped

problems like this are limited to hardware or software, if you restored the system the problem is not it as it does not occur with all games, in this case it would be a game problem and in this case only a game update could fix it. unfortunately I can't see a solution, because nothing else can be repaired or configured in isolation.

It's strange, because the first time I installed the games, everything was fine.

But a Day after the installation something happened and the problem appeared.

Also if It's a hardware problem then for example I installed the games in the different hdd sector - tmnt was installed on the blank hdd,no games was installed on the console at all - and I had the same result.

Also the console has no problem with cyberpunk, control and other more demanding games.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good afternoon

What is your Xbox model? Have you tried a restore?
https://beta.support.xbox.com/help/hardware-net...

In this case it is most likely a hardware problem and in this case as a player I advise you to request repairs from Microsoft.

it is necessary to register the product on the microsoft website and open a work order.

https://support.microsoft.com/en-us/devices

if you have any questions, follow this link:
https://support.xbox.com/en-us/help/hardware-ne....