Titanfall Challenge Achievement "Early Adopter" didn't unlock

Yesterday (March 20th) I hit level 50 and received the achievement "Maxed Out" for hitting level 50 however the "Early Adopter" challenge achievement didn't unlock ("Hit level 50 by the end of March"), it just says X days remaining. I've already regenerated
and am know G2 level 12.

Upon looking at some other forums including the EA help forums a few people have this problem when they hit level 50 yesterday afternoon.

Things I've tried:

- Restarting Game

- Restarting Xbox One (no instant-on, restart)

- Playing another match

I'm going to try to hit G2 level 50 and see if it unlocks then but thought I'd post this incase anyone else finds a solution and/or does it before me.

:)

 

Titanfall Challenge Achievement "Early Adopter" still hasn't unlocked

ALSO TRY CONTACTING RESPWAN ON THERE WEB

 

Titanfall Challenge Achievement "Early Adopter" still hasn't unlocked

I try'd respawn and they said it would be no problem if it was an achievement shipped with the game but as it is a Microsoft timed achievement they can't do anything so now I'm waiting on the Xbox ranger to help me out as Microsoft support told me to come
here

 

Hmm i dont understand why this has not worked mine unlocked right away.

Maybe a slight delay mate

 

Thanks for the reply,

Been playing for the last hour and it still hasn't unlocked (Level 18 G2 now). I think it may have something to do with LIVE/servers having issues on and off most of the day yesterday.

And apparently I'm not the only one either:
answers.ea.com/.../2533586

 

Im part of that other thread
answers.ea.com/.../2533586 and Im still having issues. I did get a response from @XboxSupport, but wasn't a solution.

XboxSupport1: @xTommySmithx Is there anything related to the requirements for the achievement that you may have missed. ^LB

 

Am hearing people have got this achievement after few games on

any luck with you guys

 

Nope...played a few more games and it is still locked.

 

Nope been playing for a while, still having ongoing issue.

You can follow along with my attempts to resolve this on Twitter;

twitter.com/xtommysmithx

Pretty much at, keep playing and see if it triggers.

Funny thing is a buddy and I got ours level 50 during the same match.

His triggered, mind didn't.

 

Update;

XBSupport asked me to contact EA/Respawn. Here is the chat log;

Gautam: Thanks for contacting EA Customer Experience, my name is Gautam. How may I assist you today?

you: Hello Gautam

you: I have been in contact with Xbox Support and they referred me to contact EA

Gautam: Hello.

you: In Titanfall there is an achievement for making level 50 before the end of march.

Gautam: Alright, may I have your issue please?

you: Myself as well as others are reporting that this may not populate properly

Gautam: Alright, I got your issue.

you: Xbox support had me turn off xbox, reboot, play another game and come back, play more matches on Titanfall, sign out and back in, level up more, and still it won't populate the achievement.

Gautam: Would you please send me the screenshot of your chat that you had with Xbox support?

you: it was support via my twitter feed

you: www.twitter.com/xtommysmithx

you: also there is

you:
answers.ea.com/.../2530380

you: on EAs site

you:
www.respawn.com/.../viewtopic.php

you: on respawns site

you: and

you:
forums.xbox.com/.../4587846.aspx

you: on xbox forums

Gautam: Please allow me 2-3 minutes.

you: no problem

Gautam: Thank you for being on hold!

you: no problem

Gautam: I have checked those links. We can handle only pc related issues. Because we are not able to check Titanfall Xbox one entitlements from our end. You issue should be handle by Xbox support only.

Gautam: Please contact them here:
http://support.xbox.com/en-US/

Gautam: If they again told you to contact us then please take real screenshot of the chat and then contact us back.

 

Yeah I have talked to EA and Microsoft the most infuriating thing is that EA can just unlock it for PC users by seeing the maxed out achievement but I have since spent over 2 1/2 hours talking and trying things with xbox customer service but not one person
with Microsoft can just "unlock" the challenge for me even seeing I have the my generation and maxed out achievement. Plus this is 50-75% of why I bought the game as early as I did instead of buying a used copy. I tried power resets and factory resets and
changing gamer pics and even deleting my game save and starting over from 1 and going back up to 50 and still no challenge so I am going to be calling xbox customer service again on Monday again but I will be expecting something.

 

Just an update, still have yet to obtain the achievement. From what I have gathered, no one who is having the issue has had a resolve from what I can see. I find this to be completely odd for something so simple have no answer.

 

So if you have been following me at all on my twitter account you will have seen that i was talking to both EA and Xbox at the same time. Xbox is still currently attempitng to find a resolve, but EA to say the least has not been very helpful. Even when
asked if they could open an escalation, mind you this was asked by Xbox, I was pushed back and told to contact Monday. In the end EA took an abrupt way out, which I will send to EA customer support. Here is the chat dialog with EA;

Ritu: Thanks for contacting EA Customer Experience, my name is Ritu. How may I assist you today?

you: hello Ritu

you: I am having issues with not being able to obtain the "early adopter" achievment

you: on xbox one

Ritu: Hi, there.

you: for titanfall

Ritu: I will do my best to help you with your issue.

Ritu: May I know your first name please so that I can address you.

you: Tommy

Ritu: Tommy, may I know that from how long you are facing this issue so that I can help you with that.

you: since 3/20/14

you: hello

Ritu: Tommy, please accept my apology for the delay response.

Ritu: Tommy, from our end I can provide you some troubleshooting step but in Titan fall game for the console player, they are using server of Microsoft so only they would be able to access your account and can restore your data,.

you: How can Xbox unlock the achievement, they do not have access to your Master System?

you: would this be a restore of data? there is nothing lost, just nothing gained.

you: its not like I had it and then it went away

Ritu: But we have gave all the access to them for only the console player but for the pC player we all have the access here because they are using our server but the console player are using X-box server but only for the Titan fall.

you: Do you mean that Xbox gets to give or gets to unlock the achievement?

you: Just so you know I am speaking to both you and Xbox at the same time

you: this was a question xbox support has

Ritu: Actually if you lost the data then we can surely help you but we will never would be able to unlock your achievements.

info: Your chat transcript will be sent to [edit: email address removed] at the end of your chat session.

Ritu: Is there anything else I may assist you with today?

you: so EA can't help with this and Xbox can't help with this

you: Good to know both say its the other.

you: Rush: at 3:04:59 Ask them who creates the UNLOCK qualifications?

Ritu: I'm sorry but we can provide you some troubleshooting steps in this case but as I have informed you we do not have access to your account only they have access to your account so only they can restore it for you.

you: sure what troubleshooting do you want to try?

Ritu: Please try these steps:-go into the Alternate MAC Address section of their Xbox One by the path below:

Settings ->Network Settings>Advanced Settings>Alternative Mac Address>Select Clear

Ritu: Try to shut down the console

to disconnect the power cord from the back of the Xbox One and wait two minutes.

Once the two minutes have passed, try to plug the power back in and wait for the power bricks light to go from White to Orange.

Once the power brick has the Orange light try to start the console and try the game again.

you: so while Im waiting for that

you: one thing the xbox support rep is asking me to ask you is

Ritu: If that step would not work then I would recommend you to contact Microsoft.

Ritu: Yes, please.

you: if any achievement is not unlocking that was initiated or offered by a game, who is responsible for maintaining this

you: why would microsoft be responsible for fixing an error created by someone else's game

you: their system is running fine, the issue is with the game, not their system

Ritu: But they all the game which you are operating is saving on their server not us.

Ritu: The best way to get this information straight to our developers is through the forums. The Developers review the forums regularly as it is the best way to gather suggestions for the games and improvise them.

you: lol there is an entire thread in your forums that no one from EA has responded to

you: likewise in Respawns forums

you:
answers.ea.com/.../m...

you:
www.respawn.com/.../viewtopic.php

Ritu: Please accept my apology for that but we wopuld not be able to uno

Ritu: lock your items from our end.

you: so you say contact Microsoft who says to contact you

you: you say to post in the forums, which many have been since 3/20, and we get no response

you: we do the same on respawns website no response

you: we try twitter and we get no response

you: Can you please escalate this issue as this is affecting the end user with undesirable results

you: there needs to be an open dialog about this between EA/Titanfall and Xbox

Ritu: I'm sorry but the team is not available right now so please try to contact us on Monday when the team would be able to help you because due to weekend they are not available here.

you: why would I need to make further contact?

you: EA does not have the ability to send an escalation through for review on monday?

you: So I have to take time to go through this again, and get the same answers?

Ritu: If there was any possibility of doing what you are requesting for, I would have left no stone unturned. You’d have to trust me on this.

I’m afraid; processing your request won’t be possible. There is no reason that would stop me from assisting you with this particular issue.

I’m embarrassed to say “No” to you but I’m sorry I don’t have any options.

I don’t think that the conversation is yielding any fruitful results and I may have to go ahead and disconnect the chat unless you have an issue (besides this one) that I can assist you with.

***He quickly ended chat here before I could respond.

 

So after talking further with Xbox support they are escalating it. The xbox rep was even getting frustated. Here is the chat dialog I had with them;

Rush: Technically Tommy for issues like this we refer customers directly to the game developer who has access to the server and game updates which is EA.

Rush: But I just need to make sure first that the error is not from our end. One moment please/

you: please, XboxSupport said to contact EA, EA said to contact Xbox Support

Rush: I see, you mean you already contacted them?

you: Gautam: I have checked those links. We can handle only pc related issues. Because we are not able to check Titanfall Xbox one entitlements from our end. You issue should be handle by Xbox support only. Gautam: Please contact them here:
Xbox One Support | Xbox 360 Support | Xbox Live and Billing Support

you: thats what they told me

Rush: I see, generally the server like the game characters and achievements are ingame changes. The Xbox is just a console as to where the game is conducted but improvements and achievements are saved in their data base of which we do not have access since
they own it.

Rush: Allow me to check on our options though Tommy.

Rush: One moment please.

Rush: Oh I believe the one you contacted is the EA support for PC games, I will also get the number to EA gaming consoles support. You see they will need to access your Titan Fall account to see your achievements. That is something that we do not have access
to. The Titan Fall account.

Rush: By the way, let us refresh the console to see if this will help the update to push through.

Rush: Please go to Settings> Network Settings> Advance Settings> Alternate Mac Address> Clear.

you: okay restarting now

Rush: Perfect! Once it is On, please try to see if the game update will go through Tommy.

you: Also

you: the chat that I was in with EA was;

you: #12592872 ( Titanfall / Game Play/In Game / Microsoft XBOX One ) Tommyy Adopter Achievement Resolved Updated Mar 21, 2014 3:18:45 PM

you: So it was an Xbox One chat

Rush: Oh really now?

Rush: Gautam: I have checked those links. We can handle only pc related issues.

you: yeah that what they said

Rush: How come the person said he only handles PC related issues if they are the support for the Xbox One?

Rush: I mean Xbox One Titan Fall.

you: I have not idea

you: trying to reopen the conversation now with them, waiting on a rep to get in chat

Rush: I see, this is not good. This person should be reported.

Rush: Also please mention about this person back to them Tommy.

Rush: By the way do check the console tell if you profile is still not showing the achievements?

you: There is a lot of people having this issue and they seem to be getting the run around, xbox says EA, EA says xbox. Seems odd for something so simple.

you: mine still shows unmet

Rush: I see, if it is only something that we can access I would really do it Tommy. Im sorry to hear about all this.

you:
pbs.twimg.com/.../BjYwrFOIgAA66Xj.jpg:large

you: that is a pic showing how it shows my achievement for Maxed out, "reached level 50", but Early adopter still says unmet

Rush: But I am sure that you somewhat see me there that ingame achievements is something that the console cannot access. Just like a TV and it's TV shows.

Rush: We are like the TV we only show what each channel has to offer. So we cannot really access the ingame changes.

you: They was saying that because the in game experience is one thing, but the achievement/points that are applied to the gamer tag is something only xbox can fix

you: I guess technically, sine the game could go away and never come back, the achievements linked to the gamer tag stays.

Rush: Oh I see. I see their point there.

Rush: That is right yes.

Rush: The achievements are linked to the gamertag.

Rush: The accounts are auto synch.

you: that since I hit 50, the game told the gamer tag get these achievements, they have no way of forcing the achievement through again.

Rush: Is that what they said Tommy?

you: that since I got the "maxed out" achievement that you get when you reach level 50, that the game must have noticed the level 50 goal.

you: this was in a chat I had with them a few days ago

you: I didn't get the initial transcript from the first message

you: then they told me to contact xbox, which is why I went to my twitter feed to do so

you: www.twitter.com/xtommysmithx

you: then xboxsupport there was attempting to help

you: said to contact EA again, so this last time I made sure to get the transcript

Rush: I see, but how do they expect us to unlock the achievement since we no not have access to Titan Fall's Data?

Rush: I see, yes Tommy. Please always secure a transcript.

you: agh their tech guy is back on now

you: let me see what he says real quick

Rush: Alrigty. Please clear it out with him Tommy.

you: he is looking into this now he says, will probably come back with "please contact xbox"

Rush: Please do not accept that immediately. You can go on saying "How can Xbox unlock the achievement, they do not have access to your Master System?"

Rush: Just do keep me updated Tommy.

you: they have not responded yet

you: Ritu Tommy, may I know that from how long you are facing this issue so that I can help you with that. you since 3/20/14

Rush: Wow!

you: I just said "hello"

you: and he responded

you: Ritu Tommy, please accept my apology for the delay response.

Rush: You mean you've reached level 50 since 03/20/2014.

you: yes

you: and was told initially on twitter to keep playing and attempt another achievment

you: that doing so would cause the backdate of the other

Rush: Wow!

you: that didn't work

Rush: Right, this is a game error from the way I see it.

you: I normally wouldn't care, but there are a lot of people having this issue and no one has had it fixed. once we find the way of fixing it, then I can relay this to all the others

you: 3/20 is when others reported it as well

you:
answers.ea.com/.../quot-Tommyy-adopter-quot-challenge-achievment-did-not-pop-once-I...

Rush: Yes, please do Tommy.

you: Ritu Tommy, from our end I can provide you some troubleshooting step but in Titan fall game for the console player, they are using server of Microsoft so only they would be able to access your account and can restore your data,.

you: told you that would be their response, lol

you: I responded with what you told me

Rush: I see, just proceed with his troubleshooting Tommy.

Rush: Allow me to also escalate this on our end. Of all this it is us who should talk it our with them.

Rush: Just do not push too much on him. You've heard it all.

Rush: Haha

Rush: One moment please.

Rush: Allow me to check if there has been a report update to this on our end so we cab have this escalated too.

you: Ritu But we have gave all the access to them for only the console player but for the pC player we all have the access here because they are using our server but the console player are using X-box server but only for the Titan fall.

Rush: Does he mean that Xbox gets to give or gets to unlock the achievement?

Rush: Just ask it though Tommy, I would just like to know what their responds is.

you: okay asked, waiting for a response

you: Ritu Actually if you lost the data then we can surely help you but we will never would be able to unlock your achievements.

Rush: That is the thing then Tommy. If they cannot unlock it then why are they pushing it to us?

Rush: If them themselves who has access to their Master system cannot manipulate their system how can they expect us to interfere.

Rush: There is a need for them to take ownership.

you: they said that they gave their system to Xbox for the Xbox version of Titanfall

you: they only have access to the PC version

Rush: No that is not true.

you: since xbox hosts the servers for the xbox version

Rush: We cannot access their games. If that is the case it should be by Microsoft and not EA.

Rush: Ask them who creates the UNLOCK qualifications?

you: asking now

you: Ritu I'm sorry but we can provide you some troubleshooting steps in this case but as I have informed you we do not have access to your account only they have access to your account so only they can restore it for you.

Rush: Have you informed them that yo already went to us and we referred you to them?

you: yes I was upfront and told them I was speaking to you at the same time

you: I dont understand why both says its the other

Rush: Have he answered our question about the Level 50 requirement. If who's idea was it. Micrisoft or EA?

you: seems like a common question in general

you: if an achievement is not unlocking, who handles it

you: Ritu Try to shut down the console to disconnect the power cord from the back of the Xbox One and wait two minutes. Once the two minutes have passed, try to plug the power back in and wait for the power bricks light to go from White to Orange. Once the
power brick has the Orange light try to start the console and try the game again.

you: here we go again with more powercycling

Rush: No need for that though since we are passed that.

you: funny how if I look online at my achievements it says the same thing

Rush: Yes, you may go on in asking that Tommy.

you: how is it that reseting an xbox is going to fix this problem?

Rush: Like who created the idea that once you reach level 50 you get to unlock the achievement.

you: They did, its a timed event that must be met by the end of march

Rush: The people who initiated or offered the idea are the ones responsible for it.

you: my friend and I both hit 50 in the same game

Rush: Right.

you: he got the achievement, I didnt

Rush: You may throw the question to them.

Rush: We will not finish with this.

Rush: If they cannot do it, then they should be honest about their game issue and not wash hands.

you: Ritu If that step would not work then I would recommend you to contact Microsoft.

you: you if any achievement is not unlocking that was initiated or offered by a game, who is responsible for maintaining this you why would microsoft be responsible for fixing an error created by someone else's game you their system is running fine, the
issue is with the game, not their system

you: sorry You is me talking and they all blended together

Rush: Nicely said Tommy.

you: Ritu The best way to get this information straight to our developers is through the forums. The Developers review the forums regularly as it is the best way to gather suggestions for the games and improvise them.

Rush: Tell them if he thinks Microsoft can UNLOCK it. And how can they expect us to access the MASTER system of EA.

you: you lol there is an entire thread in your forums that no one from EA has responded to

you: you likewise in Respawns forums

you: you
answers.ea.com/.../quot-Tommyy-adopter-quot-challenge-achievment-did-not-pop-once-I...

you: you
www.respawn.com/.../viewtopic.php

Rush: Nice one there Tommy. Ask him to also escalate the issue. Usually they may need their network engineers to unlock it.

Rush: Since their only requirement is level 50 and they can see you are on that level they can have a request for it.

Rush: We usually do it with Dead Rising and Forza 5.

you: they say they can't see anything with xbox

you: only pc

Rush: That is impossible.

Rush: One moment please.

you: he just ended the conversation with me

you: Ritu If there was any possibility of doing what you are requesting for, I would have left no stone unturned. You’d have to trust me on this. I’m afraid; processing your request won’t be possible. There is no reason that would stop me from assisting
you with this particular issue. I’m embarrassed to say “No” to you but I’m sorry I don’t have any options. I don’t think that the conversation is yielding any fruitful results and I may have to go ahead and disconnect the chat unless you have an issue (besides
this one) that I can assist you with.

you: he didn't even give me a chance to respond

Rush: 116I see.

Rush: Again you were pushed back to us.

you: yes

Rush: One moment Tommy, I am getting frustrated my self. lol

you: even harder this time and pretty much told off

you: I mean this is something that is honestly affecting the end users. Many are responding that they are experiencing the same issues. Luckily this is just something minor, but would be a bit ridiculous if lets say I wasn't generating any achievements.

Rush: Just stay with me I am trying to study this issue with them Tommy.

you: thank you

Rush: You are most welcome Tommy.

Rush: Stay stay with me please

you: still here

Rush: Thanks for the wait Tommy.

Rush: I created an escalation to this about the conversation you had with EA and that you already went to them twice.

you: okay

Rush: I sent this details to my higher ups and we will look into this further. Technically though we do not really have an access to the EA master system still we are being dragged to it which is very alarming.

Rush: I created an escalation to this, sr# [Mod Removed]

Rush: It is actually my first time to get a push back from them.

Rush: And their reason is just a little lame.

Rush: Like how can we even unlock something that we do not have access on.

you: yeah a little, same response though, so at least they are consistent.

Rush: Anyway, I'll just go crazy thinking about it.

Rush: Let our higher ups look into this.

Rush: From the way I see it our heads should talk to settle this out.

Rush: *business heads

you: yes very much so

you: thank you again

Rush: Anyway, let us give it a rest.

Rush: Anytime Tommy.

Rush: If that was everything, kindly click on the "CLOSE CHAT" button on the upper right hand corner, to properly end the chat session

 

I just hit 50 and it didn't unlock. Darn shame