Time to renew your Gold tile

I've got Xbox Live through 01/17. Early December, my Xbox One was stolen. I called Xbox Support, they removed my payment option, and cleared my accounts off any Xbox or any other device. (Basically the thief would have to know my password to sign in
on my GT)

Bought a new Xbox One, recovered my account to it, and have this Renew Gold tile. I added a new payment method, thinking that would trigger it to not show that tile anymore. Still there. I then figured I'd wait until 1/22/16 and maybe Xbox Live would
then be able to see that I have one more year. Still there. Not a HUGE hindrance, but I'd sure like to be able to click on that tile and immediately be taken to the Deals with Gold, Deals of the Week, etc.

Any help would be appreciated, and thanks in advance.

:)

 

"Time to renew your Gold"

For a couple weeks now I have been seeing this message where the games with gold is usually located. I renewed gold a little while ago for an additional 12 months. Everything works fine, but it just keeps saying to renew it. Also I have been unable to view
sale prices since this began. My friend could be don't starve together for like $5 but for me it's still full price.

 

How to Renew your Xbox LIVE Gold Membership

Overview of Xbox LIVE Renewal

When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

• Month-to-month membership- Notification comes 15 days in advance
• 3 or 12 month membership- Notification comes 30 days in advance

Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

Renew with a payment option by purchasing a new membership:

Steps to Follow

1) Use your Xbox LIVE gamertag to sign in.

2) Under Settings, select Account.

3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

5) Select a membership option, then Confirm Purchase.

Once you have confirmed your purchase, the following will happen:

• The payment option you are using will be charged immediately.
• The time subscription plan you have just purchased will be added to your remaining subscription time.
• Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.

Take note:

If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

There is a procedure you can follow to add or change your Xbox LIVE payment option.

Renew with a prepaid membership card

It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

How to turn on auto renewal (for existing membership):

If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

How to Troubleshoot Xbox LIVE renewal:

If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

• Error: Your credit card has been declined several times by our billing service.

This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

• Error: 8015d080

In case you receive this error message, you need to contact Xbox Support.

 

Have you tried to reset the console?

 

It didn't occur to me to reset the console because it was a brand new console.

Anyhow, it seems to have finally reverted to the previous Gold tile now.

 

Where do you exactly see the Renew Gold tile, is it on the dashboard?

 

The Renew Gold tile is a glitch in the system and will stay there until the actual renewal date. Just disregard it and it will eventually disappear.