Time out and log out issue

Thank you for reaching out to Microsoft Support. I understand that you have been experiencing issues with Minecraft for the past few months. I'm sorry to hear that you have been having trouble with your account login and connection to servers. I will do my best to assist you with this issue.



First and foremost. Let's try to troubleshoot the connection issue. Please ensure that you have a stable internet connection and that your firewall or antivirus software is not blocking the connection. You can also try resetting your network settings by following these steps:



1. Press the Windows key + R on your keyboard to open the Run dialog box.

2. Type "cmd" and press Enter to open the Command Prompt.

3. Type "ipconfig /flushdns" and press Enter.

4. Type "ipconfig /release" and press Enter.

5. Type "ipconfig /renew" and press Enter.

6. Restart your computer and try connecting to Minecraft again.

7. Power flush your internet router/modem:

• To do this, try resetting your router or modem by unplugging it for 30 seconds and plugging it back in.
  

Regarding the login issue, please ensure that you are using the correct login credentials for your Microsoft account. You can also try resetting your password by following these steps:



1. Go to the Microsoft account password reset page (https://account.live.com/password/reset).

2. Enter the email address or phone number associated with your Microsoft account and follow the prompts to verify your identity.

3. Once verified, you can reset your password and try logging in to Minecraft again.



In addition, please try to see and check thoroughly if you do have your firewall enabled or perhaps any 3rd party anti-virus that you have as well and see and try to temporarily disable them for a moment and try again to login to Minecraft since these things do sometimes block your logins and that is why those error messages will show.

Here are some support article that you can refer and utilize as well and perhaps see any gathered information that is helpful. Here it is:

Troubleshoot your Xbox network connection

Troubleshoot network connection errors

Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.

Regards,



Microsoft Community Moderator

Hi PRANAV Dragon scroll



We have not heard anything from you in the last 72 hours. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been resolved. We personally understand that finding time to work on this matter can be little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to getting a resolution for this issue of yours.



Please create a new topic to discuss these concerns by clicking on this link: Create a new question or start a discussion (microsoft.com)



Regards,



Microsoft Community Moderator

Hey there Venus! I understand you are having some issues with Netflix. I understand you are not having this issue with any other apps, but how about games? Do you play games on LIVE and have any trouble?

If Netflix seems to be the only problem here, try deleting the application from the Hard Drive, clearing the system cache, restarting the console, and then download it again. Let us know if that helps!

That's very strange and I'm sorry to hear the suggestions so far aren't helping. I'm just curious, how long have you had this 360? Is it very old? Mine was running very slow and not loading things properly when I last used to play on it, although that
was 2+ years ago.

My 360 is the fat one from 2008. Love him)