Ticking noise in the fan XBOX ONE S 1TB

i dont have a microsoft retailer, i live in Honduras, but the console was bought in Orlando i believe, it was a gift from my brother, the console is from the year 2015, so i dont know what to do right now.

The video you provided seems like something is loose or too tight it's best to contact your local Microsoft retailer (If you got one) and see if they can fix it for you.

DON'T take it apart yourself it'll void your warranty and they'll refuse to work on it since it is considered self repair.

No worries contact the customer support via online chat, phone and you can send it in for repairs.

(There will be a cost requires first around 115 to 130. The price may vary depending on where you live and the currency.)

Xbox Contact us

The customer support phone (Us, Canada) 1-800-469-9269

My issue is that the fan ticks. The console is set up in a bedroom. When everything is turned off (or on standby), I hear this fast "tick, tick, tick" from the Xbox One PSU. I specifically built my PC to be as close to silent as I could make it, so I can
even hear the Xbox One PSU ticking over the sound of my PC when that's turned on. I'm not saying that the noise is "loud", because it's not. But any noise that can clearly and constantly be heard when a product is supposedly turned off is not good, especially
an annoying ticking sound.

@Mister Urkel - The noise my PSU makes is caused by the fan. Either the bearing is a bit dodgy, the fan is a little out of alignment, or there's something touching the blades, but it makes a really fast ticking noise. The noise is very quiet - I can't hear
it when I'm gaming - but the fan runs 24/7 when the Xbox One is set to sleep mode, so when I'm not gaming and I'm sitting in the room quietly, I can hear "tick, tick, tick, tick". It's annoying to the point where I disabled the sleep mode so that the PSU turns
off when the console is off, but that gimps some of the Xbox One's features. I have tried plugging the PSU directly into a wall socket and plugging it into a power strip, but it's the same either way.



To be honest, it was exactly the same with the Xbox 360 S power supplies. When that revision of the console came out, tons of people said "the console is really quiet, but the fan in the PSU is noisy!" and my own 360 S PSU is quite noisy, but at least with
that, when the 360 S is turned off, the PSU fan goes off as well.



Personally, I don't consider these PSUs to be good quality, but a good quality PSU costs quite a lot of money, so I can see why they are the way they are, but it's a shame when the console itself is so quiet. I'm a bit baffled why the PSU couldn't be inside
the case this time, given the relatively low power draw of the console. A large TV will consume about the same Wattage as the Xbox One under load, yet the power board in TVs is small and quiet and inside a thin case too.