Ticket of purchase, send to a wrong mail..

Discus and support Ticket of purchase, send to a wrong mail.. in XBoX Accessibility to solve the problem; Every time, I buy something, on Xbox live, the ticked of the purchase is send to a mail I don't have any access. How I change that?... Discussion in 'XBoX Accessibility' started by callin hunk, May 17, 2018.

  1. callin hunk
    callin hunk Guest

    Ticket of purchase, send to a wrong mail..


    Every time, I buy something, on Xbox live, the ticked of the purchase is send to a mail I don't have any access.

    How I change that?

    :)
     
    callin hunk, May 17, 2018
    #1
  2. HassanB
    HassanB Guest
    Terms of use problem

    Hi,

    If you received the e-mail, simply press Reply from your e-mail box and type the message and go to Send. It shouldn't matter what the originating e-mail is as that's used to add your reply to the ongoing ticket that's been created for your service request.
     
    HassanB, May 17, 2018
    #2
  3. Its Lauren Brah
    Its Lauren Brah Guest
    You never called me up

    After Xbox support sends up tickets the rarely call back. They will usually send a email to you with the information. (the same email you provided to the agent when they send the ticket up) You can also check the status of the ticket If you call xbox support.
     
    Its Lauren Brah, May 17, 2018
    #3
  4. DegauserTR Win User

    Banned for something I didnt do

    I think sending a ticket/e-mail would be better. Or you can try live chat, they got cool operators.
  5. HassanB Win User

    Terms of use problem

    Hi,

    If you received the e-mail, simply press Reply from your e-mail box and type the message and go to Send. It shouldn't matter what the originating e-mail is as that's used to add your reply to the ongoing ticket that's been created for your service request.
  6. JimmyDakota Win User

    Controller still falls under the warranty but can't request for a replacement.

    Alright so now I'm stuck at step 3 of 5 Systemservice and replacement.. They're telling me that they are going to send me an e-mail with a delivery ticket so I can print it out put it on the delivery box with my broken controller in it and send it via UPS.
    But when I click on the button so that I can receive the e-mail it got stuck in an endless loading and is not sending me anything.. This is getting really troublesome.

    (I'm just typing down everything that is going down in the hope that people at Microsoft can learn from this or fix it?!)
  7. II Dyu II Win User

    Neverwinter/Arc non customer support

    they suspend my account and don't even send me an e-mail.

    I open a ticket and they said i bought AD from a third part!

    ????? what ?????

    And after a send my billing historic they said, the ad came from a ad seller.

    This means that: i put something to sell on Trade house, and this guy bought and this is my fault

    hahahahahahaha this guys are a joke!
  8. JAY EVO 85 Win User

    Shopto 7 day returns??

    I'll call them in morning mate...i tried e-mailing them but there ticket system wouldnt let me e-mail on a return :/
Thema:

Ticket of purchase, send to a wrong mail..

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