Thurstmaster Hotas one problem

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Nicky, I don't know if you've tried any procedures on your console like clearing the cache or resetting your console while keeping games and Apps, in case you haven't tried to follow the procedures below.

Cache Xbox One

The first is a cache cleanup:

1. Go to xbox press and hold the XBOX power button on your console for 10 seconds until it turns off

2. Wait 10 seconds for it to turn off

3. Wait 1 minute with it off

4. Turn it back on

Xbox One reset keeping Games:

Press the Xbox button to open the panel.

Select system > Settings > System > Console Information

Select Reset console.

Restore and maintain my games and apps.

Rest assured, you won't miss games or saves

Note: You need to know the email and passwords of your accounts when performing this reset.

see if this helps
https://support.thrustmaster.com/en/product/t-flight-hotas-one-en/

The Xbox supports multiple devices as long as the game accepts them If I remember correctly there is a HOTAS made for the Xbox One... I think is called HOTAS One. Have you tried using that one?

thx for the reply. I found listings for the T-Flight Hotas One for xbox one and the xbox green logo is on the box. I also found videos of people unboxing and using these xbox one hotas. I also see the rudder pedals on the thrustmaster site. They say the
pedals are part of the ecosystem and will connect to the T-Flight Hotas One. But I cant find out which pedals are actually compatible with xbox one. Thrustmaster does make hotas and pedals for xb1. But the Full Flight Kit Bundle isn't showing a compatibility
with xb1.

My computer does not detect my Hotas One. I have tried a friend's Hotas and it does detect it. I think it's a product fault, I'm going to replace it.