Thunderstorm has left my 360 and One not working

Discus and support Thunderstorm has left my 360 and One not working in XBoX on Consoles to solve the problem; So there was this storm last night and i had my 360 on as i was watching TV on it, then a massive bit of lightning occured which made the light in the... Discussion in 'XBoX on Consoles' started by Rob1nJ, Jul 20, 2014.

  1. Rob1nJ
    Rob1nJ Guest

    Thunderstorm has left my 360 and One not working


    So there was this storm last night and i had my 360 on as i was watching TV on it, then a massive bit of lightning occured which made the light in the middle of my xbox turn red. I turned it off and on again but now it wont connect to the TV as it states
    that there is no signal for HDMI1 (360) or HDMI3 (One). However it is displaying my HDMI2 (Sky) which works fine, bht it was unplugged at the time. So i was wondering if the problem is my HDMI cables or the Xbox's itself. I've also tried the console on another
    TV and it doesn't work. My xbox's both seem to work fine as when i turn them on i can connect my controller and i'll be on the dashboard (as my friends have said that i was online) so the question is, is it my HDMI cables to the TV that are the issue or is
    it the power leads for the xbox or do the xbox's itself have the fault and need repairing/fixing?

    Sorry its a bit long wanted to make sure i get all details in, thanks for any help

    :)
     
    Rob1nJ, Jul 20, 2014
    #1
  2. Xbox does not recognize my connection now

    Today a thunderstorm knocked out my power for several hours. When it came back on, my 360 refused to recognize my network cable, though I made sure to test the cable itself and my router to make sure they were working, and even switched cables for the Xbox
    with a brand new cable, and it does not recognize anything.

    What can I do?
     
    Dragon Beatdown, Jul 20, 2014
    #2
  3. SkOrPiOn5
    SkOrPiOn5 Guest
    Xbox 360 Left Analog Stick

    I was recently using my Xbox 360, and was on the home/start screen and the left analog stick was not working. I started a game (Forza Horizon) and the left analog stick was working perfectly. What's wrong?
     
    SkOrPiOn5, Jul 20, 2014
    #3
  4. Rob1nJ
    Rob1nJ Guest

    Thunderstorm has left my 360 and One not working

    I've tried with a known working HDMI cable and it still doesn't work, so is something wrong with my xbox?
     
    Rob1nJ, Jul 20, 2014
    #4
  5. EggsBoxJuan
    EggsBoxJuan Guest
    Hi,

    .

    For the Xbox 360 disconnect the power supply from the mains power outlet, press the power button several times, reconnect the power supply to the mains power outlet. Press and hold the guide button on the controller and the xbox will start to power on, let
    go of that button and press and hold Y and the right trigger, the xbox should restart and the display settings will be reset.

    .

    For the Xbox One, with the xbox powered on press and hold the xbox button ( power button ) for 10 seconds, the xbox will power off, wait 30 seconds and power the xbox on again by pressing and holding the eject and xbox button until you hear the power on
    tone ( this can take a couple of tries to get just right, try maybe pressing and holding the eject button just before you press and hold the xbox button )

    .

    Good luck and if you still have problems please pop back and I'm sure someone will be able to help.
     
    EggsBoxJuan, Jul 20, 2014
    #5
  6. Rob1nJ
    Rob1nJ Guest
    My xbox one now miracously works, went to do what you said and it displayed on my tv so that issue is solved.

    My 360 nothing happened after following your instructions however it is one of the newer consoles so i cant press the button as it is sensored.
     
    Rob1nJ, Jul 20, 2014
    #6
  7. EggsBoxJuan
    EggsBoxJuan Guest
    Xbox 360 E or Xbox 360 S console: To reset display setting on these console models, you can also just turn off the console and then hold the power button on the front of the console down for about 10 seconds. (The lights will flash several times.)

    .

    Could you give that try please.
     
    EggsBoxJuan, Jul 20, 2014
    #7
  8. Rob1nJ
    Rob1nJ Guest

    Thunderstorm has left my 360 and One not working

    Nope, nothing. The lighs did there magic but the console unfortunately didn't.
     
    Rob1nJ, Jul 20, 2014
    #8
  9. EggsBoxJuan
    EggsBoxJuan Guest
    It may be the hdmi port on the console got fried, try turning the hdmi cable around though so the end that's in the xbox is in the tv and vice versa.
     
    EggsBoxJuan, Jul 20, 2014
    #9
  10. EggsBoxJuan
    EggsBoxJuan Guest
    Other than disconnecting the power to the xbox for a while and trying it again I'd say the hdmi port got damaged during the storm.
     
    EggsBoxJuan, Jul 20, 2014
    #10
  11. Rob1nJ
    Rob1nJ Guest
    I'll leave it unplugged for a while, as thats what i did with my One as i had to unplug it to check the serial number when i was on the phone to customer support so hopefully that'll fix my 360 too, so i guess i'll get back to you if it works, thanks
     
    Rob1nJ, Jul 20, 2014
    #11
  12. Rob1nJ
    Rob1nJ Guest
    Is there a way to switch the console back to A/V instead?
     
    Rob1nJ, Jul 20, 2014
    #12
  13. EggsBoxJuan
    EggsBoxJuan Guest

    Thunderstorm has left my 360 and One not working

    You could try the regular A/V cable for sure.
     
    EggsBoxJuan, Oct 31, 2018
    #13
  14. Rob1nJ Win User

    Thunderstorm has left my 360 and One not working

    Is there a way to switch the console back to A/V instead?
  15. EggsBoxJuan Win User

    Thunderstorm has left my 360 and One not working

    Xbox 360 E or Xbox 360 S console: To reset display setting on these console models, you can also just turn off the console and then hold the power button on the front of the console down for about 10 seconds. (The lights will flash several times.)

    .

    Could you give that try please.
  16. Rob1nJ Win User

    Thunderstorm has left my 360 and One not working

    My xbox one now miracously works, went to do what you said and it displayed on my tv so that issue is solved.

    My 360 nothing happened after following your instructions however it is one of the newer consoles so i cant press the button as it is sensored.
  17. EggsBoxJuan Win User

    Thunderstorm has left my 360 and One not working

    Hi,

    .

    For the Xbox 360 disconnect the power supply from the mains power outlet, press the power button several times, reconnect the power supply to the mains power outlet. Press and hold the guide button on the controller and the xbox will start to power on, let
    go of that button and press and hold Y and the right trigger, the xbox should restart and the display settings will be reset.

    .

    For the Xbox One, with the xbox powered on press and hold the xbox button ( power button ) for 10 seconds, the xbox will power off, wait 30 seconds and power the xbox on again by pressing and holding the eject and xbox button until you hear the power on
    tone ( this can take a couple of tries to get just right, try maybe pressing and holding the eject button just before you press and hold the xbox button )

    .

    Good luck and if you still have problems please pop back and I'm sure someone will be able to help.
  18. Rob1nJ Win User

    Thunderstorm has left my 360 and One not working

    I've tried with a known working HDMI cable and it still doesn't work, so is something wrong with my xbox?
Thema:

Thunderstorm has left my 360 and One not working

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