Throwback thursday rewards mission

gamerfan12549 · Jul 11, 2017

I bought the throwback Thursday game from July 6th and I have not received credit for the purchase. Can this be fixed? Please let me know.

Thank you.

:)

Pakuricorn1 · Jul 11, 2017

About "Throwback Thursday Rewards"

Hello.

I ask you about "Throwback Thursday Rewards".

It have punched 1 of 4 "Bonus Reward punchcard" in the page "MyMissions", Should it punch 2 of 4?

It shows "Pending Credits" in the page "MyRewards";

07/12/17 - Throwback Thursday Rewards - July Week 2 (1,000 Rewards Credits) - 1,000 Credits

06/15/17 - Throwback Thursday Rewards - June Week 3 (1,500 Rewards Credits) - 1,500 Credits

Aeragon IX · Jul 11, 2017

Throwback Thursday Rewards

Hi, I bought Red Dead Redemption, last Thursday and I didn't get credited the 2500 points. I did buy at 9PM my local time.

Thanks.

Which Xbox Store content is eligible for this offer?

This offer is open to the specific title(s) featured each week on Thursday, which will primarily consist of Xbox 360 games that are now playable on Xbox One as part of the back-compatible catalog. From time to time we may feature early Xbox One titles as
well. Please note this offer only applies to digital games purchased in the Xbox Store. You must purchase the featured title before the end of the day in YOUR local time.

XBLRewards8 · Jul 13, 2017

Hello NightFuryx94,

Apologies for the inconvenience. We are currently in the process of deploying a fix for this offer that was preventing purchases progressing the offer correctly. You should see the Credits pending soon.

XBLRewards8

Hello NightFuryx94,

Apologies for the inconvenience. We are currently in the process of deploying a fix for this offer that was preventing purchases progressing the offer correctly. You should see the Credits pending soon.

XBLRewards8

Hello Aeragon IX,

We have now received the purchase information, and can confirm seeing the offer being completed for your account. You should be able to see this shortly, when this new information is loaded onto the website for you to see. Again, apologies for the delay.

XBLRewards8

Hello Aeragon IX,

Apologies for the inconvenience. We are currently resolving an issue that resulted in a delay of purchase data around the end of June and the beginning of July. Once our platform team resolves this problem, and we can confirm your purchase information, we
will update this thread.

XBLRewards8

Hello Pakuricorn1,

Thank you for bringing this to our attention. We are currently working with our web team to investigate why this has occurred. We can confirm that you should have 2 punches on that page. Apologies for the inconvenience. We hope to have this visual error
corrected shortly.

Smwutches

It takes about 96 hours for credits to show as pending after completing the offer, so it's too early to see the credits pending.

Throwback thursday rewards mission