This purchase channel requires a billing account.

Discus and support This purchase channel requires a billing account. in XBoX Games and Apps to solve the problem; I am trying to download a game and it keeps telling me at the confirm purchase page that, "This purchase channel requires a billing account. Please add... Discussion in 'XBoX Games and Apps' started by YdPisnHilbilly, Jul 25, 2017.

  1. YdPisnHilbilly
    YdPisnHilbilly Guest

    This purchase channel requires a billing account.


    I am trying to download a game and it keeps telling me at the confirm purchase page that, "This purchase channel requires a billing account. Please add a valid payment instrument. You will not be charged for a free item." I have a valid credit card on file.
    I've reset my machine multiple times and verified all information. Why can I not download this game???

    :)
     
    YdPisnHilbilly, Jul 25, 2017
    #1
  2. stevevic-AE6E9FD1-5AED-464C-ABCE-729B321FE9D8
    stevevic-AE6E9FD1-5AED-464C-ABCE-729B321FE9D8 Guest
    This purchase channel requires a billing account ?

    I still get the same this morning. When I try and download Dead Space all I get is

    Sorry

    Your purchase cannot be completed at this time. Please try again

    I actually still own the game but didn't want the hassle of putting the disc in every time I played.
     
    stevevic-AE6E9FD1-5AED-464C-ABCE-729B321FE9D8, Jul 25, 2017
    #2
  3. khe2a01
    khe2a01 Guest
    This purchase channel requires a billing account ?

    The payment system of the Xbox One and Xbox 360 are not the same.
     
    khe2a01, Jul 25, 2017
    #3
  4. Mister Beep
    Mister Beep Guest

    This purchase channel requires a billing account.

    Hey there,

    The best route to take for billing issues such as this will be to reach out to our phone and chat support team who can take a look in your account to see what might be causing this. To get ahold of them, please visit our
    Contact Uspage.

    Thanks!
     
    Mister Beep, Jul 27, 2017
    #4
  5. Mister Beep Win User

    This purchase channel requires a billing account.

    Hey there,

    The best route to take for billing issues such as this will be to reach out to our phone and chat support team who can take a look in your account to see what might be causing this. To get ahold of them, please visit our
    Contact Uspage.

    Thanks!
  6. TheIdiotAxle Win User

    This purchase channel requires a billing account ?

    I...I don't...I can't believe it...so ..the "free" B.C. title for the month...ISN'T exactly free...I have to surrender a card number just to be able to download and play it?? ...NO...NO NO NO....that does NOT sit well with me!
  7. TheIdiotAxle Win User

    This purchase channel requires a billing account ?

    ...WHAT?! I "HAVE" TO HAVE A CARD OPTION?! THEN WHAT IS THE POINT OF THE PREPAID CARDS?!!

    excuse me while I try to worm this through my head because this just sounds like complete lunacy...this has NEVER been a requirement before and it shouldn't be NOW!
  8. TheIdiotAxle Win User

    This purchase channel requires a billing account ?

    I don't own a 360 anymore ...and if a payment option is NECESSARY then I have money on my account. How come it's not detecting that?
  9. PouffyPlacebo21 Win User

    This purchase channel requires a billing account ?

    To me i can do anything and it doesnt say anything or why, i downloaded the game on my 360 and thought that i could then download it for xbox one but there is no download button anywhere to press and it doesnt show up in my "downloadable games tab" in my
    games and apps. What amni doing wrong?
Thema:

This purchase channel requires a billing account.

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