This payment option is used on as many accounts as it is allowed to be

Discus and support This payment option is used on as many accounts as it is allowed to be in XBoX Games and Apps to solve the problem; "Please try a different payment option" ive encountered this problem as i was trying to buy live and it requests for me to remove the payment option... Discussion in 'XBoX Games and Apps' started by ZippierStream74, Mar 16, 2016.

  1. ZippierStream74
    ZippierStream74 Guest

    This payment option is used on as many accounts as it is allowed to be


    "Please try a different payment option"

    ive encountered this problem as i was trying to buy live and it requests for me to remove the payment option for other accounts which is confusing because its only on that account. I successfully removed an old payment from a lost mastercard easily but when
    i try to remove the selected payment from the latest mastercard another error pops up telling me i have pending payments. So i did some troubleshooting and figured out how to view pending payments and it turns out i dont have any? Im seriously confused and
    somehow now the payment i removed actually didnt get removed and now i can remove the latest payment option but cant remove the payment option that magically re appeared after i removed it and when i try it gives me the same error saying i have pendinb payments.

    someone help i just want to play some GTA 5

    :)
     
    ZippierStream74, Mar 16, 2016
    #1
  2. nevillefarrell
    nevillefarrell Guest
    this payment option is used on as many accounts as it is allowed to be...

    Hi CAZCAZ195,

    This message usually means there is an issue with a payment and it's usually connected to an old card, so you would need to call support or set up a online chat with Official support.

    support.xbox.com/.../contact-us

    Change your country at the end of the page to make sure you get the correct support options for your region This payment option is used on as many accounts as it is allowed to be :)
     
    nevillefarrell, Mar 16, 2016
    #2
  3. CAZCAZ195
    CAZCAZ195 Guest
    this payment option is used on as many accounts as it is allowed to be...

    Is there any way of doing it without calling support
     
    CAZCAZ195, Mar 16, 2016
    #3
  4. ZippierStream74
    ZippierStream74 Guest

    This payment option is used on as many accounts as it is allowed to be

    Also my gamer tag is Tambo Lad for xbox one if thats needed to make this process easier
     
    ZippierStream74, Mar 16, 2016
    #4
  5. ZippierStream74
    ZippierStream74 Guest
    Just added my paypal and it says the same thing when i try to purchase
     
    ZippierStream74, Mar 16, 2016
    #5
  6. maxen
    maxen Guest
    Hi Zippier,

    This query is probably best directed towards Phone Support who have greater visibility into your account and should be able to help you here.

    Contact them here:
    support.xbox.com/contact-us
     
    maxen, Nov 2, 2018
    #6
  7. CAZCAZ195 Win User

    this payment option is used on as many accounts as it is allowed to be...

    Is there any way of doing it without calling support
  8. nevillefarrell Win User

    this payment option is used on as many accounts as it is allowed to be...

    Hi CAZCAZ195,

    This message usually means there is an issue with a payment and it's usually connected to an old card, so you would need to call support or set up a online chat with Official support.

    support.xbox.com/.../contact-us

    Change your country at the end of the page to make sure you get the correct support options for your region :)
  9. Kenny H. Win User

    Payment option used on as many accounts as it is allowed to be.

    I don't know for sure if this is the problem, but it sounds like your region may be set wrong. Start here:
    live.xbox.com/accountmigration and "move" your region to the UK.
  10. maxen Win User

    This payment option is used on as many accounts as it is allowed to be

    Hi Zippier,

    This query is probably best directed towards Phone Support who have greater visibility into your account and should be able to help you here.

    Contact them here:
    support.xbox.com/contact-us
  11. ZippierStream74 Win User

    This payment option is used on as many accounts as it is allowed to be

    Also my gamer tag is Tambo Lad for xbox one if thats needed to make this process easier
Thema:

This payment option is used on as many accounts as it is allowed to be

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