This new Support is a joke, I can't actually speak to a person to resolve my issue!!!

Hi, thanks for replying - I tried doing that but I still get the same response. I've cleared my cookies, disabled adblocker but nothing works

You have to request a call back or chat with support at http://support.xbox.com/contact-us If you're not seeing those options, change your category/topic until you do. Billing & Subscriptions and "I don't recognize a charge" usually works.

Usr non chrome or safari browser

Edge or Firefox works best for compatibility with most websites and yes this is proven in tests and known chrome issues

Which ironically edge and safari are based on chromium for some odd reason chrome and safari have the least js compatibility even html5

Also it's a violation of privacy laws to disclose conversations that can lead to retaliation

You will simply have to talk to your son about his behavioir

It doesn't matter who starts a fight if he doesn't keep his language at rated e for everyone he will continued to be punished

Trash talking is allowed in moderation but must be kept as a moderate level and no rated anything about e or g talk it's not that difficult to understand

I don't want to know who reported or who the conversation was with or even what the other person said. I want to know what my 10 year old son said! I don't need think that's asking or expecting too much...

that's the point if they gave you the private information on what he said he can trace it back to the person. And that is the violation of the privacy of the network that's the point you aren't getting

You can't trace who reported you as it's protected legality and rightfully so

Retaliation. Isn't allowed it's real simple tell your son keep it clean it's not rocket science

Most online servicea will not allow you to dispute or talk to any enforcement agent

Suspensions are only one way on most services

You only get the type of suspension on all online services only xbox allows for reinvestigation but by server logs not private information

Also it's a violation of privacy laws to disclose conversations that can lead to retaliation

You will simply have to talk to your son about his behavioir

It doesn't matter who starts a fight if he doesn't keep his language at rated e for everyone he will continued to be punished

Trash talking is allowed in moderation but must be kept as a moderate level and no rated anything about e or g talk it's not that difficult to understand