This needs fixed ASAP!

Budlight78420 · Jul 2, 2014

found it very dissapointing today when live sign in went down. no big deal, it happens.

My problem is that i am unable to play any of my digital games without being signed into live?

not cool, bought games, so now if my internet is out or live is down i can't play anything.

please fix this right away, again not cool

:)

onyxishere · Jul 2, 2014

This needs to be fixed ASAP

Please try deleting your gamertag from the console. Then power cycle by holding the power button on it for 10 seconds until it shuts down. Finally redownload your profile to the console.

CrazY1985 · Jul 2, 2014

This needs to be fixed ASAP

Login to enforcement.xbox.com to see if there really is no ban active anymore.

After that try to delete your account from your console and re-download it again.

Devil Doll 0 · Jul 2, 2014

Disconnect your xbox completely from the internet and you should be able to sign in. You should be able to launch your games. I was able to successfully login to my Xbox One and launch and play any digital games I have purchased.

Budlight78420 · Jul 2, 2014

i unplugged my net cable, it signed in fine. but if i try to play a game it says do you own this?

put in game disc or connect to live to play

Levo18 · Nov 1, 2018

Here is the fix

Unplug ur ethernet cable

Login offline

Replug the cable

Tada Ur logged in And online im playin fifa right Now have fun guys

onyxishere

Please try deleting your gamertag from the console. Then power cycle by holding the power button on it for 10 seconds until it shuts down. Finally redownload your profile to the console.

CrazY1985

Login to enforcement.xbox.com to see if there really is no ban active anymore.

After that try to delete your account from your console and re-download it again.

tawnycack

Please try deleting your gamertag from the console. Then power cycle by holding the power button on it for 10 seconds until it shuts down. Finally redownload your profile to the console.

I’ve done several amount of times already

Ishan8123

You can check for any bans/ suspensions you might have here-
https://enforcement.xbox.com/en-US/enforcement/showenforcementhistory

If your ban is over and you are still seeing the effects of it, follow these steps:

Remove your account from your Xbox
Restart your console by pressing the xbox button, press settings, press restart
Add back the account.

You can also double check your privacy settings by

Going to https://account.xbox.com/en-US/settings/home? and click privacy settings.
Then scroll down to "Others can communicate with voice, text, or invites?" and select "Everyone"
Scroll down to the bottom of the page to save

Hope this helps!

XBF Leslie D

Hi zAssassinMast3r,

Thanks for reaching out to us today! I'm sorry to hear bout the constant disconnection issue from Xbox Live. I would like to clarify in regards to the network, you've made sure that you do meet the
minimum requirements for the network? I'm assuming you've already port forwarded your networking device as well?

We do have a troubleshooting article for this issue it guides you through various possible solutions I highly suggest to go through them. The article is

"My Xbox One is getting randomly disconnected from Xbox Live"

Hope to hear back soon, let us know how it goes.

This needs fixed ASAP!