This microsoft account doesn't exist

Discus and support This microsoft account doesn't exist in XBoX Accessibility to solve the problem; Hello, this problem will be really complicated. I had an account on Mojang with Minecraft. I migrated it and was able to play the game, the last time... Discussion in 'XBoX Accessibility' started by Retrooooo, Oct 20, 2023.

  1. Retrooooo
    Retrooooo Guest

    This microsoft account doesn't exist


    Hello,

    this problem will be really complicated. I had an account on Mojang with Minecraft. I migrated it and was able to play the game, the last time i did was in June this year. I surely migrated it because I had a cape for migrating it. Now here is the issue. When I try to log in to this account it says the account doesn't exist, even though I cleary remember logging on with my email adress. The biggest problem is, I lost my access to this email adress. I'd really want to get it back, is there any way to solve this issue? I would be greatful for any help.

    :)
     
    Retrooooo, Oct 20, 2023
    #1
  2. TheIrishIron Win User

    Microsoft Account Doesn't Exist

    Im having a separate problem where whenever i load up or close down a game itll sign me out, and to fix this i need to delete the account and clear the cache. Afterwards, i need to re download the profile, but to do that i need to know if i can, otherwise
    ill have lost a profile with money put into it.
  3. Ronnieee Win User

    That Microsoft account doesn't exist

    Did you try using a phone number that might be tied up to your account? Because you might be using a different email to that account before. It will not change the email to that account if you do not have access to the primary email before and most especially the security proofs.
  4. owain ennis Win User

    That microsoft account doesn't exist

    Had the same issue contact support and waste a hour and they will fix it apparently its a server bug that they are trying to fix
  5. Justin Durden Win User

    That microsoft account doesn't exist

    Also, when I click "use another device" on my series X and put in the code it gives me on my phone that's logged into the same account it doesn't do anything...
  6. Justin Durden Win User

    That microsoft account doesn't exist

    I'm logged into Microsoft.com and the Xbox app on my phone but my Xbox still says account doesn't exist... ****?
Thema:

This microsoft account doesn't exist

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