This item is not available from your current location

Discus and support This item is not available from your current location in XBoX Games and Apps to solve the problem; Hi, i'm getting this error only on some XBOX 360 GAME on marketplace when i try to buy them. I'm in italy (console and site already set to italy) and... Discussion in 'XBoX Games and Apps' started by danyus83, Jun 30, 2015.

  1. danyus83
    danyus83 Guest

    This item is not available from your current location


    Hi, i'm getting this error only on some XBOX 360 GAME on marketplace when i try to buy them. I'm in italy (console and site already set to italy) and i'm sure theese games are available in my region because i tried some friend's accounts without getting
    error. If i try from 360 console i get no error, only when i try from marketplace site i get this error.

    For example i get error with thief, gears of war 3, but not gears of war and 2.

    i really appreciate any help

    :)
     
    danyus83, Jun 30, 2015
    #1
  2. GoyaDestroya
    GoyaDestroya Guest
    This Item Is Not Available From Your Current Location

    Cayey,PR here. Same problem. I have downloaded numerous region locked DLC content without any problems before.

    Not sure why there is a problem now but hopefully it is resolved quickly !
     
    GoyaDestroya, Jun 30, 2015
    #2
  3. PapasMajadas
    PapasMajadas Guest
    This Item Is Not Available From Your Current Location

    won't let me edit my previous post. I'm downloading it right now, even when it said it's not available in my area. Just spam it a bit and check on your active downloads every time you do. Worked for me This item is not available from your current location :p
     
    PapasMajadas, Jun 30, 2015
    #3
  4. This item is not available from your current location

    erzsebetsabrina, Jun 30, 2015
    #4
  5. danyus83
    danyus83 Guest
    It doesn't work. But my account region is set to italy
     
    danyus83, Jun 30, 2015
    #5
  6. That's odd... You should contact xbox support to check what's going on. It must be something with your account.
     
    erzsebetsabrina, Jun 30, 2015
    #6
  7. ngocphi
    ngocphi Guest
    Or check your account at commerce.microsoft.com also

    You need to change the marketplCe locale to your actual region by clicking on the botttom of thr screen otherwise it defaults to the us

    Hence why its always recommended you use the console
     
    ngocphi, Jun 30, 2015
    #7
  8. danyus83
    danyus83 Guest

    This item is not available from your current location

    My commerci.microsoft. com has correct italian billing address(already checked) And my Marketplace locale is already set ti Italy, otherwise i don't report ad a problemi(bug)
     
    danyus83, Jun 30, 2015
    #8
  9. ngocphi
    ngocphi Guest
    Its when ypu use the web marketplace and dont change the locale at the bottom
     
    ngocphi, Jul 1, 2015
    #9
  10. ngocphi
    ngocphi Guest
    Because it defaults to the us marketplace
     
    ngocphi, Jul 1, 2015
    #10
  11. danyus83
    danyus83 Guest
    thx for answer but no... it's not.

    I know of region switch on the bottom and already tried. I correctly set it to italy(as usual), but tried to US and UK too without success.

    tried everything
     
    danyus83, Jul 1, 2015
    #11
  12. ngocphi
    ngocphi Guest
    First do a trace route with whois

    Once you have that infosend an email to you4 isp

    And say you are having an wrong geoip

    The whois givesbyou thengatewayninfo
     
    ngocphi, Jul 1, 2015
    #12
  13. ngocphi
    ngocphi Guest

    This item is not available from your current location

    Your isp would have reset your gateway info
     
    ngocphi, Jul 1, 2015
    #13
  14. danyus83
    danyus83 Guest
    maybe i did not explain as well.

    I TRIED with ANOTHER ACCOUNT from my pc with my connection(same connection that give me error with my account)

    so it's not a ISP or connection problem

    But thx for answer
     
    danyus83, Jul 1, 2015
    #14
  15. MXWanis
    MXWanis Guest
    I'm having the exact same problem.

    But my account is from Brazil.

    And everything is fine, my local is matching, I can buy any game I want from marketplace, except for GoW 3.

    The only way to get the game was to entering at my account from a friend Xbox 360.

    But still, if I go to the store it shows me "Item bought" and when I click at "Download to my Xbox" button it gives me the error again.
     
    MXWanis, Jul 20, 2015
    #15
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This item is not available from your current location

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