This is mostly for the Australian gamers

When playing a game online, you connect to it's servers, and it matches you up by available players, noy by your region.

To overcome this, you need to find other Australian players... Ask on the Australian forums general discussion and in the game specific forums... Then, firend invite the players you find, and host a game inviting them in directly. Then, file a review on
them, setting them as preferred players.

How about a friendly pom who lives in Aus

I'll add you anyway

Really? I heard the connection sucked on Australia. Is it mostly other Australians you play on there (nothing racial I am just curious as to there servers and such)

I feel your pain. I went through similar conversations with Xbox Australia Support when I had a dodgy Day One Controller that EB could not replace unless it was a standard controller. I contacted NSW Fair trading and let them sort it for me. I ended up with
a new Day one and kept the slightly Squeaky one. The issue was they wanted me to pay for it to be sent to them and I refused as I was told twice over 3 weeks that I would be sent an email with a shipping slip all cost covered to put on the box.

I suggest you do similar. We have pretty good consumer laws.

Yeah mate in my experience they are usually ok, and if it was just the console I wouldn't mind it being late. I would be disappointed but I wouldn't come here to post about it.

It is purely the fact that I paid for the day zero edition of the game, and now it is the 5th of November and I still don't have it. Day zero has finished, therefore I did not and can not be given what I paid for.

I have tried explaining this to Microsoft store customer support, but they have trouble grasping what the issue is because they are far too ignorant to even know the products and services they are supposed to be providing

support for.