This headset adaptor randomness

Are you using a headset adaptor of any sort? If so try removing that. Had similar issues and found that the headset adaptor was the cause of all of them.

Yes the stereo headset adaptor wire will work. It also states in the description you need the stereo headset adaptor by Microsoft the one for 17.85 as well. The wire and adaptor are both required to get your headset working. The cable you listed In your
reply back to me and the 17. 85 xbox stereo headset adaptor are both required. The wire plugs in to the adaptor and the adaptor plugs in the Xbox controller. I have the elite controller with the headphone jack as well and it dosent work right in my testing.
I know it sucks that you have to spend more money then you wanted too but unfortunately the only other way is to buy a new headset made for Xbox one. So buy the wire you stated in your reply post to me and the stereo headset adaptor for 17. 85 and your headset
will work. Your x12s will have some issues with xbox one because they are not designed for the xbox one.

Hi there,

if I'm not mistaken, this headset comes with a headset adaptor for the Xbox One controller, correct? If so, you can continue to use the headset + adaptor on the controllers which now have a 3.5mm port as they still have the port for the headset adapter to
plug into.

I am predicting that the adaptor will not come out for another few months. The reason I think this is because MS have partnerships with Polk and Turtle Beach headsets and will want to sell as many as possible. If they release an adaptor before this the sales
of these headsets will go down. People would just buy the adaptor for their other 3rd party headsets.

general settings - volume & audio output. check that the correct settings are in place.

what model headset is it? not all headsets are compatible, are you using an adaptor? is the adaptor new? have you tried a 2nd adaptor if possible? have you tried a 2nd controller?