This code has already been redeemed.

Philip Larsen · Apr 2, 2023

Hello,

Just bought and Xbox controiller + wireless adapter from Elgiganten A/S - Denmark

the seal on the package was not broken.

I tried to enter the 1month free ultimate pass code in the xbox app on windows.

attached is a SS of the result.

Can u explain if i did something wrong?

Br

Philip

:)

XBF Ezra G

Hello ag0006,

Thank you for your post. I understand you are experiencing an issue with redeeming a pre-paid code. Please visit this page to troubleshoot this issue:

Troubleshoot Pre-paid Xbox Gift Codes/Cards.

I hope this helps.

vAAW

Did you purchase this digital code from Xbox themselves or from a Third-Party Seller?

if so, contact the third-party seller about the code already being redeemed, you may get a refund if not then contact
Xbox Support Below

https://support.xbox.com/

M3tal Daz3

If you have already contacted your retailer regarding this issue without result, you can contact xbox chat support here:

support.xbox.com/.../contact-us

or if you are part of the USA/CA region you can contact this free toll nr: (800) 469-9269

RomkaZzz

Hi! Please contact to Support team directly to solve this problem and situation http://support.microsoft.com/contactus

zv Tenzo zv

I had the same issue , call xbox support and they will be able to help you , if you go to the store where you bout it you will be wasting your time they wont be able to help you . Please call xbox support and I hope your issue is resolved.

This code has already been redeemed.