This code has already been redeemed? Well yeah!

Max Kimmich · Aug 15, 2020

I got my Closed Beta Fifa 21 code on my email. Went to https://redeem.microsoft.com/ and pasted the code. All good, system told me once my Xbox turns online I'll find my Fifa 21
Closed beta ready to play. Cool!

Except, its's not. Nowhere to be found. I tried of course redeeming the code through the console, and it just keeps saying "Something went wrong, check the instructions that came with the code". So i checked my email, in case I copied the code wrong. I didn't.
So i tried again through the website, and now it just says:

This code has already been redeemed.

hTpZjk1Z0Uqxy7wQ.1.0.5.6
2020/08/14 - 22:31:00 UTC

Any ideas or solutions? Just want to try the beta and give feedback before the full game releases.

Thanks!

:)

XBF Leo G

Hey Max,

Thank
you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
with this issue or any other issues, we suggest creating a new thread.

Thank you
again and have a great day Max!

Max Kimmich

Hey MCGaminX!

Thanks for the reply!

Refreshing the "My games and apps" tab did it. I found it under all my games.

Thanks again!

MCGaminX

Hi Max,

Thank you for contacting the forums. You should refer to this
article on installing games. When on the page click on Games and a drop down menu should appear giving you instructions to find the game in your library.

Jonathan1515

Yeah, I've had the same problem as well. Been trying to redeem my code since Black Friday but nothing has worked.

XBF Ezra G

Hello ag0006,

Thank you for your post. I understand you are experiencing an issue with redeeming a pre-paid code. Please visit this page to troubleshoot this issue:

Troubleshoot Pre-paid Xbox Gift Codes/Cards.

I hope this helps.

This code has already been redeemed? Well yeah!