"this code can't be redeemed. it was purchased in a different region from your account"

Discus and support "this code can't be redeemed. it was purchased in a different region from your account" in XBoX Games and Apps to solve the problem; i bought my friend minecraft and sent it through email, when she tried redeeming the code it said it was bought in a different region, can you not... Discussion in 'XBoX Games and Apps' started by robwebs, Apr 28, 2023.

  1. robwebs
    robwebs Guest

    "this code can't be redeemed. it was purchased in a different region from your account"


    i bought my friend minecraft and sent it through email, when she tried redeeming the code it said it was bought in a different region, can you not redeem codes bought in other countries? if not is there a way to get a refund?

    :)
     
    robwebs, Apr 28, 2023
    #1
  2. Damian Codreanu Win User

    I can t redeem code în my region(Germany) even i bought code for Europe. How can I redeem it?

    This code can't be redeemed. It was purchased in a different region from your account.
  3. KindGryphon Win User

    Can't redeem code

    My friend send me a gift card but i can't redeem it.

    it say "This code can't be redeemed. It was purchased in a different region from your account."
    how do you redeem the code from my friend that live in different region.
    You cant. Your friend will have to request a refund for the code and purchase a code for you that is meant for your region.
  4. Emil 228 Win User

    I want to refund a minecraft bundle bought as a gift code in a not supported region.

    When my friend tries to activate the gift code, it says "This code can't be redeemed. It was purchased in a different region from your account."
  5. R4FTY Win User

    Why can't I reddem a xbox game pass code?

    So recently i bought a code for Xbox Game Pass but when i try and redeem it it says "This code can't be redeemed. It was purchased in a different region from your account." Please help.
    It sounds like you are trying to redeem a code for an Xbox Game Pass subscription that was purchased in a different region from the region associated with your Xbox account. This can happen if the code was purchased in a different country or region than the one you are currently located in.

    To fix this issue, you will need to change the region associated with your Xbox account to match the region in which the code was purchased. Here's how to do that:

    1. Sign in to your Microsoft account.
    2. Select your profile picture on the top right corner of the screen.
    3. Select "Account Settings" from the drop-down menu.
    4. Under "Country or region," select "Change" and then choose the country or region where the code was purchased.
    5. Follow the prompts to update your account information.
    Once you have changed the region associated with your account, you should be able to redeem the code for Xbox Game Pass. If you are still unable to redeem the code after changing the region, you may need to contact Xbox support for further assistance.
  6. HyruleBalverine Win User

    Trouble Redeeming Codes.

    Are you sure that the code that you purchased is actually for the region you are in? If you have a code for a different region (say you'd purchased it online), you wouldn't be able to redeem it on your account. For instance, you can't redeem a code for the
    UK if you are in the US.
Thema:

"this code can't be redeemed. it was purchased in a different region from your account"

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