This appeared today: You’re at the limit for the number of devices that can be used with...

Discus and support This appeared today: You’re at the limit for the number of devices that can be used with... in XBoX Games and Apps to solve the problem; I was trying to open and play Microsoft Mahjong and Microsoft Wordament. I have never seen this before. I only have 5 devices active.... Discussion in 'XBoX Games and Apps' started by gapch12, Feb 20, 2020.

  1. gapch12
    gapch12 Guest

    This appeared today: You’re at the limit for the number of devices that can be used with...


    I was trying to open and play Microsoft Mahjong and Microsoft Wordament. I have never seen this before. I only have 5 devices active.

    :)
     
    gapch12, Feb 20, 2020
    #1
  2. brandiesel1 Win User

    This appeared today: You’re at the limit for the number of devices that can be used with games and apps from the Store.

    I think the limit is 10. Check this
    link
    to double check how many you have active.
  3. gapch12 Win User

    This appeared today: You’re at the limit for the number of devices that can be used with games and apps from the Store.

    Thanks for your reply. I did see that I have 10. So I unlinked the 3 oldest. Maybe this will solve my problem.
  4. Leonard_Y Win User

    Getting a message that says You’re at the limit for the number of devices

    Hi,

    Thank you for posting in Xbox Forum.

    It seems that your getting a message that you're at the limit for the number of devices event though you only have added two devices on your account. Let's work on this together in finding the best possible solution to this problem.

    To better understand the situation, I would like to ask some questions, such as:

    • To clarify, are you trying to install games or apps on a third device? If so, it's possible that the limit for the number of devices has been reached for your account.

    To check the number of devices associated with your account, please follow these steps:



    1. Go to account.microsoft.com/devices

    2. Sign in with your Microsoft account

    3. Check the number of devices listed under "Your devices"



    If you see more than two devices listed, you may need to remove some of them to free up space for the new device. To remove a device, simply click on the device and select "Remove".



    Looking forward for your response soon!

    Sincerely,

    Leonardo_Y
  5. Leonard_Y Win User

    Getting a message that says You’re at the limit for the number of devices

    Hello

    We haven't heard back from you for 72 hours, so we assume your issue has been resolved. We will not monitor this thread in the future, so if you need more help, double-click this link to create a new thread to discuss these issues: Create a new question or start a discussion (microsoft.com)


    [​IMG]


    Thank you for your understanding.

    respectfully

    Leonardo_Y
  6. SammyVS Win User

    The item you’re trying to use appears to be corrupted

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    If you have an external hard drive connected to your console, remove and try installing the game without the external hard drive. You can also try installing the game with the console in offline mode. If the problem persists, the disc may be defective and I recommend replacing it where you bought it.
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