This app cant open.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly go to your Windows settings then go to Apps after that search the title of the game the click advanced options, from there please click “repair” and once completed restart your PC.

After that try to play the game again.

Reinstall the Gaming Services app on your Windows 10/11 device:

1. Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

2. In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

3. In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

4. Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

5. Restart your device and try to install the game again.

still saying preparing 0% it says it to everything i download

Can you tell me how i install it directly on microaoft app i dont really understand you

I appreciate it. Please install it directly on Microsoft Store App.