things getting worse day after day

listen to myself ?

you bring to here sony , bill gates and whatever you want but you ask me to listen to myself ?

i know very well images or videos can be edited i dont need you to tell me that but like i said all of them have the case id which makes it possible to be verified by Microsoft and a Judge.

i dont know what part of i made ODR complaints and contacted too the Buscond email with it you still didnt got .

if is hard for you to understand why i talked about the sexual harassment that is your problem not mine , i was very clear saying that no one who reports someone should have the same person even knowing about the case much less answering it and gave that example because is one of the most problematic situations .

Didnt made any acusations related to that but clearly you have a problem when someone complains against Xbox and that is easy to see when you bring sony to the table

what bill gates have to do with my case ?

yes i see the news that is exactly why i said we see every day people doing reporting cases specially inside big companies , i dont think anyone here is blind but that doesnt change the fact that things that shouldnt happen keep happening.

what i know is that i sent a complain to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** as the support requested me and they created a case to have it investigated either .

the supervisor that talked with me in the phone call told me he checked my proof and i was right , he gave me wrong information and refused to see my proofs and that lead to multiple problems that are not relevant here now.

Today i got an email from Executive Customer Relations signed by him saying "The answer for your communication was already delivered and we don’t have anything else to add to this situation. At this time, we will be archiving this service request."

I dont know how or why was it sent to him , it is pathetic that he knows i made a complaint against him and had complete acess to it and my personal information given on that complain.

this is not a question of companies being investigated or not , it is regarding the fact that i made a complain with proofs (confirmed the wrong information after by a supervisor) and the person i complained about is the one contacting me to give the "results".

Regarding your question "So what did you contact the agent for ?" , i never contacted him .

He did contact me last year as public relations manager after i made a ODR complain , that was when he investigated the complain and not only made threats but refused to see the proofs i had and closed the case.

That is why he said today that he already gave the answer , he didnt assume anything again and for sure didnt investigate himself still like i said a supervisor confirmed i was right after checking the info and my proofs .

Just to make something clear , the complain from last year had nothing to do with him but with one account .

the complain answered today was made in may against him with the said proofs

what you are saying is just stupid .

to defend Xbox your conversation is "hey look Bill gates was taken out from Microsoft because he was cheating on his wife and because of that things like your didnt happen" .

i didnt acuse anyone or brought sexual harrassment to my case , i gave examples of actual problems in companies that everyone is talking about and that people cant report and have a little chance of having the person they are complaining about answering the case or even knowing the case exists.

we cant have people making complaints against someone from a company and have that person not only acessing to it but be the one answering it , a lot of things can happen and the people that makes a complain needs to have their identity secure .

regarding what you say and the fact that to defend the company you are already coming with acusations of maybe photos or videos can be edited by me , let me tell you something very clear here.

first the problem here is not if the acusation is correct or not but how the company dealt illegaly with it by putting that person investigating the accusation against him .

second , all the screenshots have case numbers and if you are so smart you know what a case number is and you know either that the information on the cases cant be edited by me or any other costumer

Look him up

Despite what you think ms is more accountable then even sony who has a class action lawsuit pending against them

His case blows away your thoughts

You are the one bringing up unrelated sexual harassment suits against different companies saying companies arent accountable Despite not being related to your case

Well if you look up bill gates case cause of his case against him proves how accountable they are

Instead of looking at headlines read that you typeI

Bill Gates was removed for cheating on his wife and sexual allrgations

Sony has pending class lawsuits

Two you have a solution and I gaveit to you

The terms of use and code of conduct

The last section covers your solution

And fyi screenshots and video cam be manipulated

Server data is more concrete

Stop and listen to yourself

As mentioned you posted unrelated info

We just gave you MULTIPLE examples of compliance with legal situations

Sony has bigger list of lawsuits vs ms

And for your info

As you been told already there iS.a complaints section specifically for your situation

Instead of throwing unrelated stuff up and throwing accusations then read the terms of use as you been told it actually solves your problem whenever you win or not is on you

And it won't even cost you a cent

But that is the only solution and it goes beyond ms.legal

If you read the section you would know why