They don't show up!

Hello,

Game Pass titles like all Windows 10 apps from the Windows store are encrypted and locked. I take it you have taken your external drive and now put this drive into your PC as an internal drive?

When you installed your games, Windows would have seen this drive as USB external drive, but if it's now integrated it will now see it as a different drive, even if you kept the same drive letter. Your Steam, Origin and other games won't have this issue
as they're not installed in an encrypted folder like Windows apps and games are.

Unfortunately, you won't be able to launch these games now and they will have to be redownloaded.

Before you can do that, you'll need to delete the folder they are located in. This Folder is called 'WindowsApps'. It should be in the root directory of the drive.

This guide should help deleting this folder.

Give it a go. If you have problems deleting the folder, I have some other tried and tested methods you can do to remove this folder.

You are not alone. I've tried everything I can think of, but app still freezes with spinning circle icon when I try to access the messages tab. On iOS 10.2 iPhone 7.

Hi there Cam, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

In this situation, it will be necessary for you to communicate directly with the Microsoft Rewards Support team so that they can assist you. They are the only ones who have the ability to help with this type of issue as they manage the Microsoft Rewards program and ensure its proper functioning.

You can reach out to them through the following link:

https://rewards.bing.com/support

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

Hey guys -

Thanks for posting. This is an issue that we're aware of and the appropriate teams are investigating and doing what they can to resolve the issue. If/when we get more information, we'll be sure to update this thread and let you know.

In the meantime, keep an eye out for iOS app updates. We appreciate your patience.

Hey there,

For any issues in regards to Achievements, try the steps outlined on our
Xbox Live Achievements Troubleshooting sticky. If you continue to experience issues after following each step, including waiting for three days, please be sure to report it through survey linked at the bottom of that page.

Feel free to keep us posted!