There was an error that depends on microsoft

Discus and support There was an error that depends on microsoft in XBoX on Consoles to solve the problem; good morning. I've bought a 12-month gold subscription. After entering the code to be redeemed tells me "there was an error that depends on... Discussion in 'XBoX on Consoles' started by uragano98, Jul 28, 2017.

  1. uragano98
    uragano98 Guest

    There was an error that depends on microsoft


    good morning. I've bought a 12-month gold subscription. After entering the code to be redeemed tells me "there was an error that depends on microsoft.try to wait a while." I'm trying two days but it does not work. What should i do?

    :)
     
    uragano98, Jul 28, 2017
    #1
  2. Zon X Quickz
    Zon X Quickz Guest
    Very slow start up & constantly goes to a black screen

    Hi there,

    I believe Microsoft has a 1 year warranty on console but it depends on region

    Regards
     
    Zon X Quickz, Jul 28, 2017
    #2
  3. onyxishere
    onyxishere Guest
    Having trouble purchasing games.

    That depends. Please post the exact error message so we can help.
     
    onyxishere, Jul 28, 2017
    #3
  4. XBF Paul M Win User

    Errore store dipeso da Microsoft [Translation - Error store depended on Microsoft]

    Hiya!

    Paul from the Xbox Forums Team here to assist with the issue, it looks like you're experiencing an issue with making a payment for Xbox Live. The best thing to do would be to

    Contact Customer Support     for further assistance to ensure that the correct troubleshooting steps are taken.

    Happy Gaming!

    Paul Xbox Forums Team!
  5. denis97g Win User

    Errore store dipeso da Microsoft [Translation - Error store depended on Microsoft]

  6. SammyVS Win User

    Microsoft Store Package Dependency

    Thanks for contacting us my name is Samy, I am an Independent Advisor and I will be helping you today.

    How are you, mate?

    Press Windows Key + i and go to apps, search for ''gaming services'' click ''advanced options'' and then ''Terminate, Repair and Reset.

    If the problem persists, try this step>

    Launch PowerShell as an administrator and enter

    “get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers”

    Restart your PC, open PowerShell as admin again, and enter

    “start ms-windows-store://pdp/?productid=9MWPM2CQNLHN”

    Try to start the game again
  7. JosefLBohorquez Win User

    Microsoft package dependency installer

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Alx604

    Yes, it's safe. All games included in the Xbox app and Microsoft Store in general are safe to install in your device (this applies to .exe installers from reputable sites)

    Hope it helps, don't hesitate to ask further questions if necessary

    Greetings
  8. ChrisLehr1 Win User

    Microsoft Store Package Dependency Installer

    The trouble shooting thing did not work for me I tried uninstalling and reinstalling and a few days later it said the same thing then when i tried to install the dependency installer it said there was a error. I have no clue what to do about this issue.
Thema:

There was an error that depends on microsoft

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