"There was an error retrieving your purchase history"

Discus and support "There was an error retrieving your purchase history" in XBoX Games and Apps to solve the problem; Hello! Back in 2011 I bought "Street Fighter IV arcade edition" on GFWL for the PC. And now I haven't been on my account for a long while, so when I... Discussion in 'XBoX Games and Apps' started by Sneezeh, Dec 11, 2015.

  1. Sneezeh
    Sneezeh Guest

    "There was an error retrieving your purchase history"


    Hello!

    Back in 2011 I bought "Street Fighter IV arcade edition" on GFWL for the PC. And now I haven't been on my account for a long while, so when I was going to

    log in and re-download the game, the client tells me "there was an error retrieving your purchase history. Please sign out and try later again" Which I have tried, but no luck. So I'm just wondering how can I download my game again?

    Thanks beforehand!

    /John

    :)
     
    Sneezeh, Dec 11, 2015
    #1
  2. Auror in action
    Auror in action Guest
    Can't Access GFWL Download History

    This is my issue too. Support, please help us!
     
    Auror in action, Dec 11, 2015
    #2
  3. Auror in action
    Auror in action Guest
    GFWL client, can't retrieve purchase history

    This is my issue too. Nothing seems to make this work. Please help!
     
    Auror in action, Dec 11, 2015
    #3
  4. NigelC8013
    NigelC8013 Guest

    "There was an error retrieving your purchase history"

    Same issue here. Tried to login to play MS Flight but also getting an error retrieving your purchase history.
     
    NigelC8013, Dec 15, 2015
    #4
  5. CrispyGorilla46
    CrispyGorilla46 Guest
    Same. Why has this question still not been answered?
     
    CrispyGorilla46, Nov 1, 2018
    #5
  6. XBF Leo G Win User

    there was an error retrieving your purchase history

    Hello!

    Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be more
    than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!
  7. XBF Erick C Win User

    there was an error retrieving your purchase history

    Hey there Jim,

    Sorry to hear you are running into this problem. I would advise to go through some our support page to look into some possible solutions. Take a look at "Troubleshoot
    gameplay issues on Windows 10    " to follow some troubleshooting steps to get this issue resolved.

    Give it a try and let us know of any changes.
  8. Sporc Win User

    there was an error retrieving your purchase history

    Microsoft turned off the GFWL servers and aren't planning on turning them back on. That's the problem. This has been an on-going issue since around 2012. You can download FlightToolkit from flighttoolkit.com that can bypass the servers and allow you to
    play the game without needing GFWL.
  9. JBat425 Win User

    there was an error retrieving your purchase history

    the issue I am having is not listed there.
  10. Ackis Win User

    there was an error retrieving your purchase history

    It's a known issues with Games for Windows Live. Nothing you can do until Microsoft fixes it.

    I'm also not even sure if the game will work anymore.
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"There was an error retrieving your purchase history"

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