There was an error processing the credentials from the external login system. Please...

AliFayad · Aug 17, 2020

When i log onto epic games with xbox live it says: there was an error processing the credentials from the external login system. Please contact support. Earlier it worked to log in, but then it said: please create an epic account link to save process after
it logged in with microsoft. I was confused what it was so i cancelled and tried again. And that's where it started to say: there was an error processing the credentials from the external login system again. So my question is should i create an epic link next
time i get the chance and how do login without getting the error: there was an error processing the credentials from the external login system.

:)

NiazZomorodian

Hi. Trying to login to Fortnite on ipad. Error message "problem processing the credentials from the external login system. Pls contact support". Anyone know how to resolve?

Thank you

NoahRamasima

Yup, I did that but when I try and link it it said "There was an error processing the credentials from the external login system" and I don't know how to fix that is there a problem with my Xbox or

Joeldehlin

I login to epic games through my microsoft account and when i try to login on my computer it tells me "There was an error processing the credentials from the external login system. please contact support. and when
i login to my xbox it wont let me sign in either. does anyone know what my problem is?

Same here

kyle_m4496

Hi Connor. My name is Kyle and I'm an independent advisor.

Thank you for posting on the Xbox Communities Forum. Can you let me know what game this is happening with and, if possible, send a screenshot of the error?

LilyMH

What if immediately after clicking on the icon for the platform you use to play with your unnamed account (Xbox) I get: " There was an error processing the credentials from the external login system. Please contact support." Any ideas? I am able to sign into a Microsoft account separately without any problems.

There was an error processing the credentials from the external login system. Please...