There was an error on our part. Waiting a moment may help.

Discus and support There was an error on our part. Waiting a moment may help. in XBoX on Consoles to solve the problem; I am trying to buy xbox live gold for a few days but after adding a payment method the following error appears: " There was an error on our part.... Discussion in 'XBoX on Consoles' started by WaterTester530, Jan 22, 2017.

  1. WaterTester530
    WaterTester530 Guest

    There was an error on our part. Waiting a moment may help.


    I am trying to buy xbox live gold for a few days but after adding a payment method the following error appears:

    " There was an error on our part. Waiting a moment may help

    CMJS-ReadUserInputData

    Wu8Wee2+clawPHiA.0.19

    2016/12/02 - 17:09:13 UTC "

    :)
     
    WaterTester530, Jan 22, 2017
    #1
  2. DrivenLeaf6480
    DrivenLeaf6480 Guest
    Try again, an error has occurred on our part. Wait a moment can help.

    Hello! I have an XBOX ONE account, today I tried to use it to play ONLINE and my profile gave an error. I tried to put the data back from my credit card, including change cards. At the end the system says this message: Try again, an error has occurred on
    our part. Wait a moment can help.
     
    DrivenLeaf6480, Jan 22, 2017
    #2
  3. Kawaii Kitty ox
    Kawaii Kitty ox Guest
    Something Happened On Our End. Waiting May Help.

    I'm trying to buy crowns for Elder Scrolls Online & I keep getting an error telling me something happened on their end? (not sure if it's maybe Xbox, ESO itself or my Microsoft account?)

    I've tried restarting my Xbox & my WiFi but to little to no avail.

    I still get the same message.
     
    Kawaii Kitty ox, Jan 22, 2017
    #3
  4. Smwutches Win User

    Something went wrong on our part. It may help if you wait a while.

    Those 2 games are region locked. Does your account region match your physical location? What region are you in?
  5. GabrielDos Santos2 Win User

    ''There was an error on our part.''

    It's already been my business not to be doing what you're doing now, it's more favorable to your services and your attitudes, '' '' A problem on our part '' of you and not my suggestion that they do something !! what do you think?
  6. XBF Ruben D Win User

    ''There was an error on our part.''

    Hello Gabriel!

    Thank you for posting on Xbox Forums! If you've already checked out your Services and Subscriptions part, as well as, the Order History of your Microsoft Account and you don't see any alerts or errors, I would then recommend you to

    Contact Support     for further assistance.

    Try this:

    • Log into Support.Xbox.com
    • Scroll down, Click on Contact Us
    • Step 1: Click on Ask a Question
    • Step 2 : Select your Product
    • Step 3 : Select your Issue
      • Select – Call me back

    Hope this helps and thank you again for posting on Xbox Forums!
  7. XBF Eladio M Win User

    ''There was an error on our part.''

    Hey Gabriel

    Thank you so much for taking the time to post this on the Xbox Forums.

    I'm not sure I quite understand what it is that you are trying to purchase. Are you trying to purchase an Xbox Live subscription?

    If this error comes up when you try to make the purchase this could be due to a past due balance, or a suspended subscription.

    I implore you to check the
    Services & subscriptions     page and make sure you don't currently have a subscription.

    If this is not what you were talking about, please, I encourage you to elaborate a bit more on the matter so we can better cater to you.
  8. Alucario Ultra Win User

    ''There was an error on our part.''

    If is not due your balance, may it be because your region.

    Try again but in a PC, and check your balance in your profile, payments and bill.
Thema:

There was an error on our part. Waiting a moment may help.

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