"There was a problem with the update"

Discus and support "There was a problem with the update" in XBoX on Consoles to solve the problem; Been trying to set up the xbox one, got to the stage saying 'Its time to update" where you select your wireless connection. It begins updating then... Discussion in 'XBoX on Consoles' started by D0r4theExplora, Dec 25, 2016.

  1. "There was a problem with the update"


    Been trying to set up the xbox one, got to the stage saying 'Its time to update" where you select your wireless connection. It begins updating then crashes and comes up with "there was a problem with the update". Tried over and over nothing will fix it

    :)
     
    D0r4theExplora, Dec 25, 2016
    #1
  2. Phosho79
    Phosho79 Guest
    There was a problem with the update

    I still cannot update, the update stops at 10% and quits.
     
    Phosho79, Dec 25, 2016
    #2
  3. Flesh Fungi
    Flesh Fungi Guest
    There was a problem with the update

    If you buy something new from any store and it fails to work as advertised, you are going to be ticked off. I don't care what it is. I have two X1s sitting under the Xmas tree now. And I should have no reason to think they would not instantly function as
    advertised, come Christmas morning.
     
    Flesh Fungi, Dec 25, 2016
    #3
  4. BluSwirl
    BluSwirl Guest

    "There was a problem with the update"

    I could be wrong, but the solution might be associated with your "wireless" connection, if in fact you were choosing to update using wi-fi. A wired or ethernet connection means you won't lose any signal strength, so it's entirely possible your wi-fi keeps
    dropping out and can't complete the update. Try resetting your console (hold down the power button for ten seconds) or alternatively unplug from the power socket and reconnect before attempting the update. Oh, and make sure you're using a wired connection
    next time!
     
    BluSwirl, Dec 25, 2016
    #4
  5. As mentioned by BluSwirl, doing a power cycle by holding down the power button on the console for up to 10 seconds (when the console is already on), usually fixes most problems.

    Trying a Ethernet cable would be a good option too.

    To get more into the specific of the problem, an error code would be needed. So if there is one displayed on the screen, please post it here.

    We have some options to fix this, but i will await your answer before proceeding.
     
    Thorbjørn Jensen, Dec 25, 2016
    #5
  6. I found the solution to my issue with the same - check it out here
    DNS Solution
     
    RumplyPaper2924, Dec 25, 2016
    #6
  7. We are having the same problem. We used an ethernet cable, unplugged the console, tried doing Suzspoon65's solution and NOTHING is working. The update gets up to 53% and then just stops. There is no error code either, just the basic message, "there was
    a problem with the update". We are soooooo frustrated!
     
    AsteroidCell216, Dec 26, 2016
    #7
  8. "There was a problem with the update"

    Since you are not getting an error message, if you have a USB stick and a windows PC at home, then there is an option to download the update on a USB drive and use that to update the Xbox.

    Here is the link to help you with the steps:
    Offline Update Link


    Click the Right side image that says "I need to update my console Offline".

    See if that works.

    It's hard to know how to fix something when no error message is displayed, and so this would be a much faster way for you to get around this problem.

    Then if the problem persists after the update (which it shouldn't) then we can see what we can do to get it fixed.

    Hope this helps.
     
    Thorbjørn Jensen, Oct 31, 2018
    #8
  9. Mister Fitzer Win User

    Updating problem.

  10. Mister Cizl Win User

    There was a problem with the update

    Hey ShakyChaff36025! You can use a usb to
    update the console offline
    , if retrying the update does not work. Post back and let me know how it goes!
  11. Miss Kleo Win User

    Update Problem

    Hey InnocentThief28! Can you tell us those errors you receive, the exact message or code? This will help us discern what the issue here is!
  12. InnocentThief28 Win User

    Update Problem

    ok so the update was good, but I still cant go on xbox LIVE because theres a new window that says downloading updates and now i have problems with that too. And I cant download my xbox LIVE account.
  13. Miss Kleo Win User

    Update Problem

    Let us know how it goes InnocentThief28! :)
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"There was a problem with the update"

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