There was a problem with the update

Discus and support There was a problem with the update in XBoX on Consoles to solve the problem; Hi all, I am trying to download the latest November 2014 update ( I am a preview member also ) but it will get to 10% then constantly kick to "there... Discussion in 'XBoX on Consoles' started by WeapoNisedFisH, Nov 20, 2014.

  1. WeapoNisedFisH
    WeapoNisedFisH Guest

    There was a problem with the update


    Hi all, I am trying to download the latest November 2014 update ( I am a preview member also ) but it will get to 10% then constantly kick to "there was a problem" screen.

    I have made multiple attempts to download, both wireless and wired ( my net is fine ) and even tried my neighbours connection. Still no go. The only thing that made progress past 30% was tethering my to my mobile phone via wifi but as you can imagine the
    cost of doing that size update quickly chewed up all my available download. any ideas for a fix ? I would attempt to Factory Reset but I don't want to risk losing all my Destiny progress and DLC placecards.

    :)
     
    WeapoNisedFisH, Nov 20, 2014
    #1
  2. Phosho79
    Phosho79 Guest
    There was a problem with the update

    I still cannot update, the update stops at 10% and quits.
     
    Phosho79, Nov 20, 2014
    #2
  3. Flesh Fungi
    Flesh Fungi Guest
    There was a problem with the update

    If you buy something new from any store and it fails to work as advertised, you are going to be ticked off. I don't care what it is. I have two X1s sitting under the Xmas tree now. And I should have no reason to think they would not instantly function as
    advertised, come Christmas morning.
     
    Flesh Fungi, Nov 20, 2014
    #3
  4. Mister Quimby
    Mister Quimby Guest

    There was a problem with the update

    Hey there WeapoNisedFisH!

    I am truly sorry to hear about the update issue, I can definitely understand how frustrating that could be. Since you are participating in the Preview Program, I recommend posting in the Preview
    Forums so that the proper folks can address the issue. Thanks in advance!
     
    Mister Quimby, Nov 21, 2014
    #4
  5. Scarecrow VC
    Scarecrow VC Guest
    More like you recommend hiding the problem.

    Just think of all the people who are going to leave the preview dashboard if you guys can eventually fix the problem.

    A Xbox live status report would also be nice. Acknowledging there is preview dashboard update problem, so people who can not use their Xbox online have a little bit of knowledge that the problem is being looked into and saves people calling support.
     
    Scarecrow VC, Nov 21, 2014
    #5
  6. crzydv16
    crzydv16 Guest
    crzydv16, Nov 23, 2014
    #6
  7. WeapoNisedFisH
    WeapoNisedFisH Guest
    Sorry for late reply. Can you believe I only just got a notification of responses lol. OK so next day I was committed to doing factory reset, tried once more to do update and it worked. No worries. Server congestion maybe ? Btw no such problems since
     
    WeapoNisedFisH, Jan 6, 2015
    #7
  8. Mister Quimby
    Mister Quimby Guest

    There was a problem with the update

    Hey there WeapoNisedFisH!

    Glad to hear that you were able to get the issue sorted!
     
    Mister Quimby, Oct 31, 2018
    #8
  9. Mister Fitzer Win User

    Updating problem.

  10. Mister Cizl Win User

    There was a problem with the update

    Hey ShakyChaff36025! You can use a usb to
    update the console offline    , if retrying the update does not work. Post back and let me know how it goes!
  11. Miss Kleo Win User

    Update Problem

    Hey InnocentThief28! Can you tell us those errors you receive, the exact message or code? This will help us discern what the issue here is!
  12. InnocentThief28 Win User

    Update Problem

    ok so the update was good, but I still cant go on xbox LIVE because theres a new window that says downloading updates and now i have problems with that too. And I cant download my xbox LIVE account.
  13. Miss Kleo Win User

    Update Problem

    Let us know how it goes InnocentThief28! :)
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There was a problem with the update

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