There was a problem with the update - Xbox one July update

Discus and support There was a problem with the update - Xbox one July update in XBoX on Consoles to solve the problem; Things to note about my Xbox: I have an Original Xbox one with a new hard drive that has worked wonders for me since my last one which was faulty and... Discussion in 'XBoX on Consoles' started by Insl, Jul 28, 2020.

  1. Insl
    Insl Guest

    There was a problem with the update - Xbox one July update


    Things to note about my Xbox: I have an Original Xbox one with a new hard drive that has worked wonders for me since my last one which was faulty and I've had this new hard drive for 2 months now still in good condition. Since then, I haven't gotten any
    issues with Xbox Live or anything hardware related. I have one note to make though: My Disc drive is the only thing that won't work on my Xbox one but I haven't been needing to replace it for years since I have no problems playing downloaded games and had
    no problems with the past updates. But things have changed now...

    So this morning, I turned on my Xbox one and it prompted me to a system update right after boot. I started the update and once it got to 21% on Step 1, I got "There was a problem with the update" on my screen. I kept trying the update multiple times to no
    avail. I've tried hard resetting my Xbox one, Resetting my network settings, and changing to a wired Ethernet connection. After non of these solutions worked, I tried a factory reset and chose the option to keep Games & Apps but that also didn't work. After
    that, I tried the "Remove Everything" option on the troubleshoot menu and even that didn't work. I found that my final option to try and fix this issue which was to perform an Offline Update with my USB with the OSU1 file. My Xbox one breezed though that offline
    update but of course it still prompted me to do the latest mandatory update again online and failed that one once again still stopping at 21%. Now I'm stuck on the setup screen unable to get passed this update and continuously giving me the "There was a problem
    with the update" screen basically giving me the finger. I can't even get to the Xbox home screen.

    This is the pop-up I get while trying to perform this online update on July 27th 2020:

    There was a problem with the update

    You need this update to use your console, but something went wrong. For help, visit xbox.com/xboxone/update/help.

    Source OS: 10.0.19041.3068

    Target OS: 10.0.19041.3503

    Console ID: 433dfcb5.217c81cf.8a91d7a2.cd339d02.01

    Error code: 0x80070005 0x00000000 0x90000005

    There's nothing else I can do at this point and I've tried looking up all these exact error codes but they seem unique so nobody seems to be getting the same ones I have. And on error codes similar to mine, I've tried doing everything that people said to
    do if you get them but to no avail. It seems that Microsoft has no other fix to this. I've tried ALL of their recommended solutions and they never work. so I'm wondering if there is anyone having this same issue or if anyone is willing to help me out with
    this. I haven't seen any issues regarding Microsoft's end with their servers and no news regarding the new update on if there's a problem with that update or not so far. So if anyone knows a solution to this or knows exactly why this issue occurs, please come
    forward and let me know as soon as possible.

    Thank you.

    :)
     
  2. Jacob W. Klein Win User

    Xbox One and Charter Communications

    Are you sure the problem was caused by Charter's update, or is it possibly caused by the July 2014 XBox One update (which was released at that time)?
  3. Insl Win User

    "There was a problem with the update" - Xbox one July update

    UPDATE: Managed to fix this problem somehow which took 2 offline updates and another factory reset "Remove everything" option! Once I reset everything and was put back in the beginning of the setup screen,
    I avoided entering my network information and instead shut my Xbox off and booted up in the troubleshoot menu. From there, I performed an offline update and proceeded through the setup while still offline. Once I got to the network section, I just used WiFi
    and started up the infamous most worst update imaginable and it just breezed through it! Can't believe it worked but it did.
  4. Insl Win User

    "There was a problem with the update" - Xbox one July update

    What error codes do you get when it fails? Should be located in the bottom.
  5. Bondaisy Win User

    "There was a problem with the update" - Xbox one July update

    I have exactly the same problem but i also cannot get the offline update to work either. This fails at 1%. Tried everything.
  6. Bondaisy Win User

    "There was a problem with the update" - Xbox one July update

    80070079 and 8007450D. Can't understand why the offline update fails as well. The first time i tried the update it did get 1/3 of the way through before it failed and it sent me to the home screen where I was unable to sign-in to my profile. Thereafter
    the update went to 21% and my experience has been the same as yours. My internet connection and speeds are extremely reliable and the xbox consistently acknowledges the wired connection even though the error codes seem to dispute this.
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There was a problem with the update - Xbox one July update

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