'There was a problem with the update' - new Xbox Series S

Discus and support 'There was a problem with the update' - new Xbox Series S in XboX Insiders to solve the problem; Hi! I was lucky enough to be selected in the Pilot Program recently, got my Series S in the mail, only for it to not download the 4 GB updated needed... Discussion in 'XboX Insiders' started by /u/sourbeak, May 30, 2021.

  1. /u/sourbeak
    /u/sourbeak Guest

    'There was a problem with the update' - new Xbox Series S


    Hi! I was lucky enough to be selected in the Pilot Program recently, got my Series S in the mail, only for it to not download the 4 GB updated needed to use the console. Set up was going great until then, but it just searches and searches forever for a connection, even though it's already connected to my wifi (which has no other issues currently), and then eventually times out.

    I can't skip it and go back to the main menu, I can't factory reset from here, I tried hard resetting, using an older controller, moving rooms, etc. I'm at a total loss here, a super frustrating experience so far - any feedback would be great!

    Here are the details:

    'There was a problem with the update

    You need this update to use your console, but something went wrong. For help, visit xbox.com/xboxone.update/help.

    Conole ID:

    Error Code: 0x8B50086 0x00000000 0x000000201"

    Try again, check the network or turn off console are my only options. In my hours of research, it looked like others had this issue but I'm not sure if the problem was diagnosed or not! Thanks again.

    submitted by /u/sourbeak
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    /u/sourbeak, May 30, 2021
    #1
  2. Yussif AlOmar Win User

    Xbox Series S controller freezes and disconnects but the light on the controller stays on

    i have same issue

    Xbox Series S controller freezes and disconnects but the light on the controller stays on,
    The problem happened to me a lot and the batteries are new, and i did power cycle, The device and the control were updated

    my device xbox Series s, i got it two days ago
  3. LuisZuniga2 Win User

    Warranty repair returned wrong

    I had the same problem but I sent a series s controller and I got a one s controller in return, and the series s controller I sent came with my Xbox, brand new
  4. Big Country1 Win User

    Why is my Xbox Series X crashing on high quality Games.

    So I ended up purchasing a new Xbox. I purchased a series S for the time being. I have sold the Series X, before selling the issue still persisted. After buying a new series S the problem no longer is an issue for me. I am still looking to buy a new series X in the near future in hopes of the problem to be resolved. Thank you for you assistance.
  5. PINKATER Win User

    I didn't get the new xbox dashboard

    Hi there. I own an Xbox X series and an Xbox S series. The s series for about a week has had the new update but my X still is the old dashboard. How can I have 2 Xboxs in the same household with different updates going on. If an update is being launched it should be sent out to everyone at the exact same time globally. This doesn't even make sense.
  6. andersonpassos Win User

    Xbox Series X Captures do no have Dialogue.

    I use Xbox series S and it's working fine with the update.

    If you believe that the problem is the update, there is no procedure to be done, other than waiting.
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'There was a problem with the update' - new Xbox Series S

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