"There Was A Problem With The Update" Help!

Discus and support "There Was A Problem With The Update" Help! in XBoX on Consoles to solve the problem; Turned on XB1. Tries to update. Fails. Next screen that pops up says: "There Was A Problem With The Update You need this update to use your console,... Discussion in 'XBoX on Consoles' started by PhattyJoint, May 27, 2017.

  1. PhattyJoint
    PhattyJoint Guest

    "There Was A Problem With The Update" Help!


    Turned on XB1. Tries to update. Fails.

    Next screen that pops up says:

    "There Was A Problem With The Update

    You need this update to use your console, but something went wrong. For help, visit xbox.com/xboxone/update/help

    Source OS: 10.0.15063.2022

    Target OS: 10.0.15063.3054

    Console ID: My ID XXXXXXXXXXX

    Error Code: 0x80072EE7 0x00000000 0x00000206

    Try Again Check Network Connection Turn Off Xbox"

    Try again fails, Check network is good. I have also hard reset and even reset console deleting games/apps. Have also tried unplugging console for 20 minutes. Update still fails repeatedly. I pretty much have a useless console at this point because this update
    will not download. The link in the steps for doing an offline update via xbox website is useless too because it's a dead link. Takes you to a page that doesn't exist. I need a direct link for OSU1 and OSU2 to download the offline updates.

    HELP!

    :)
     
    PhattyJoint, May 27, 2017
    #1
  2. Phosho79
    Phosho79 Guest
    There was a problem with the update

    I still cannot update, the update stops at 10% and quits.
     
    Phosho79, May 27, 2017
    #2
  3. Flesh Fungi
    Flesh Fungi Guest
    There was a problem with the update

    If you buy something new from any store and it fails to work as advertised, you are going to be ticked off. I don't care what it is. I have two X1s sitting under the Xmas tree now. And I should have no reason to think they would not instantly function as
    advertised, come Christmas morning.
     
    Flesh Fungi, May 27, 2017
    #3
  4. Jomari Arc Win User

    Please help. Update problem

    Hi,

    Have you tried updating the console first?

    Once the console has been updated, relaunch the game and see how it goes from there.

    Regards.
  5. SKELSiNATOR Win User

    Update problem. Please help

    Thanks wording, I've got it working now. I deleted the older update and the installed the update to USB from my computer. Thanks again
  6. ArduousWand245 Win User

    Update problem. Please help

    I have an xbox 360 slim ok so when test my xbox live connection it connects to everything but Xbox live then a message show saying that I have to update my xbox live and if I didn't update it won't connect to xbox live so I said yes and at the near end
    of the update it xbox error plz give me a solution :(
  7. Francis JiroFujita Win User

    Update problem. Please help

    Had help from support

    Your console may still have a portion of the update in it. You would need to remove that first.

    Try deleting your system update. It worked for me

    Go to settings, system, storage and then highlight your hard drive (don't go in to hard drive)

    Press LB, RB, X twice.

    You should get a prompt that asks you to delete the system update.

    Just accept that and your console should restart.

    After the console restarts, you should be prompted to do the update again.
  8. Francia J. Win User

    Update problem pls help

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    This is related to your network connection, Andy. Please perform an extended powercycle and reset your network hardware by following the steps below:

    1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

    3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.
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"There Was A Problem With The Update" Help!

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