There is nothing wrong with my billing address

Hello navneet verma,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your constant billable account information is being incorrectly
communicated to our servers. This may have been caused by your constant usage of two different billable accounts. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by
a database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how
data is being sent from an internal source, adjusting your user information will likely not resolve this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

Hello, sorry it took a while, but I sorted it out with xbox support help. Appearently my xbox live account was automatically present for US, so I was advised to go to

https://account.xbox.com/en-gb/AccountMigration?rtc=1&wa=wsignin1.0

then select the country (UK in my case) and despite I was told it might take 24 hrs to work, I was able to download the DLC straight away.

Thank you guys, hope it'll help anyone who ecountered the same issue.

Paula

Hi Felix,

Thank uou for getting back to me.

Unfortunately I tried all of the mentioned, except call from support. I was hoping someone here would know what's going on, but if not will give them a call tomorrow.

Hi Paul,

Thanks for reaching out to us today. I'm sorry to hear about the current issues with making purchases and changing your region.
If you have moved to a different country and want to make Xbox purchases in your new location, you will need to change your region.
By any chance have you been able to check out our article
"How to update your Microsoft account if you're moving to a new country or region"

How to change your country/region on Xbox 360

To change your country/region on Xbox 360, you can't simply update your location as with Xbox One. Instead, you'll need to migrate your Xbox profile, which could impact other subscriptions and services.

Here’s how to change your country/region on the Xbox 360 console:

1. Enter the email address and password for your Microsoft account, and then click
   Sign In.
2. Add a credit card and enter the billing address for your new region.
3. On your console, go to settings, and then select System.
   
4. Select Console Settings.
5. Select Language and Locale.
6. Select Locale.
7. Select the locale that you want to use

Hope this helps.

Hi Brad,

Im using pay pal so might be that. I will check this out.

Thanks very much!