There is no perk that was specified in the subscription

Hello Yan,

Thanks for reaching out to the forums. We understand you have question on a perk. Have you ever got a discord Nitro perk in the past with Ultimate? There were ones where you got discord nitro for signing up. If so this could be why the Perk is
not showing as your account already has had a discord promo in the past. Here is the promotion
page for discord Nitro.

Note: Only new subscribers can claim the 3 months of Nitro! If you have previously subscribed to Nitro, Nitro Classic, and Server Boosting, you will not be able to claim this code, however, this code can be gifted to a friend!

If you have never had these you can request a call from support.

When you go to Contact Us, follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Thanks,

Brad

As others say, you must specify which subscription it is and where you are buying it

Hi Araf,

Hope so you're doing well, perks you're trying to access are still available and valid. Perks can have limited-time availability, so make sure you're within the specified timeframe to claim or redeem them.

Hope so this will work for you 🙌!

Regards,

Bryce June

Hello, sorry any subscriptions have to be purchased as debt/credit card...unless you have a code that specifies it's for xbox live subscription.

im using the website. it doesnt specify what subscription i have. i checked services and subscriptions on the microsoft website but there was nothing there so im unsure why it says i have a subscription.