There is an issue with my profile that won’t allow me to play

Discus and support There is an issue with my profile that won’t allow me to play in XBoX Games and Apps to solve the problem; I have issues when trying to play Apex Legends. I have spoken to multiple agents, opened cases that were closed with no resolution, spoke to EA as well... Discussion in 'XBoX Games and Apps' started by AlexanderTorresp, Oct 22, 2020.

  1. There is an issue with my profile that won’t allow me to play


    I have issues when trying to play Apex Legends. I have spoken to multiple agents, opened cases that were closed with no resolution, spoke to EA as well and it seems to be an issue with my profile. Other gamer tags work on my console with the same game,
    I have created a new gamer tag and new EA account which works fine. I have deleted all profiles from my console, uninstalled the game and reinstalled on the hard drive and external drive. I have tried to log in to another console with my profile and Apex Legends
    still doesn’t work. I have been dealing with this for 2 weeks now. I need an actual answer.

    :)
     
    AlexanderTorresp, Oct 22, 2020
    #1
  2. Picckolas1 Win User

    I am trying to play mycareer on NBA 2K23 but it says I need to change a setting for my child account, however I am unsure which setting I need to change.

    I have changed all of my setting to “allow” and “everyone” however it still won’t allow me to play MyCareer.
  3. Wes..- Win User

    Starfield Problems

    Ok I’ve done that, and it seems most people can play now, but I still can’t. On my brothers console, (a different Xbox) he can sign into my profile, and Starfield launches without the your too early message. But my console won’t allow me to. I think my console is the issue. How can I fix it?
  4. Cowtao Win User

    Unable to Save Fallout New Vegas (Xbox One S)

    I just tried un-install Re-install same issue, it will not accept Cloud Saves stating it is unavailable. I tried again without installing any DLC and it still won’t take. It also won’t let me use a USB Stick to save my data. I also tried delete the game saves myself to see if it will allow a save and it still won’t let me active auto save or allow me to save the game at all.

    I also checked if I have any other profiles saved onto the game and I still cannot do anything regarding this.
  5. Smwutches Win User

    COD Vanguard won’t allow my profile to play multiplayer

    It shouldn't be asking you to for Gold/Game Pass Ultimate for Fortnite since that no longer required Gold, but in order to play online for most games it does require Gold. If you haven't had a subscription yourself, then someone else has and has had that console as their Home console which would have allowed you to share it. You would no longer have access if their subscription ended or they changed their Home console.
  6. Paul Scism Jr Win User

    COD Vanguard won’t allow my profile to play multiplayer

    It is just my sons and I. We are all on the Microsoft family together. We have never had a gold membership. My living room Xbox still allows all 3 of us to play online games (Fortnite, vanguard, halo, etc.). My basement Xbox won’t allow us to play anything online without purchasing a game pass or gold membership. Once we decline to buy it says our profile can’t play online
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There is an issue with my profile that won’t allow me to play

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