'There is a problem with your saved games'

Discus and support 'There is a problem with your saved games' in XBoX on Consoles to solve the problem; Error code 0x80831002 Now, this has sometimes popped up before, and I've dismissed it as games seemed to be working fine. However, last week it... Discussion in 'XBoX on Consoles' started by Metalrodent, Jan 15, 2018.

  1. Metalrodent
    Metalrodent Guest

    'There is a problem with your saved games'


    Error code 0x80831002

    Now, this has sometimes popped up before, and I've dismissed it as games seemed to be working fine.

    However, last week it wouldn't go away, closing or going to settings as linked did nothing and it would instantly pop back up again. So I hard reset my console and took it's advice and cleared my local saved games.

    Thing is, it just popped up again, and again wouldn't go away. I've only played two games since removing local files! Will clear local saves again.

    Can I fix this thing? Is my brand new One X screwed already?!

    :)
     
    Metalrodent, Jan 15, 2018
    #1
  2. DotteinBR
    DotteinBR Guest
    There is a problem with your saved games

    Im having this same problem. Someone knows what has to be done?
     
    DotteinBR, Jan 15, 2018
    #2
  3. Bristalien-2532BF6D-2936-4BEE-B748-5A8BBB873E54
    Bristalien-2532BF6D-2936-4BEE-B748-5A8BBB873E54 Guest
    There is a problem with your saved games

    hi there I have been getting an error message a few times now saying "There is a problem with your saved games delete and sync them again. I have done this several times and still getting this message. I 've been playing dark souls remastered and once this
    error message pips up the game stops saving and I have lost a bit of progress. Please could you let me know a fix or what's wrong. Cheers
     
    Bristalien-2532BF6D-2936-4BEE-B748-5A8BBB873E54, Jan 15, 2018
    #3
  4. Metalrodent
    Metalrodent Guest

    'There is a problem with your saved games'

    Oh good this has popped up again, not that I got an answer first time.
     
    Metalrodent, Feb 23, 2018
    #4
  5. ImmortalChamber
    ImmortalChamber Guest
    Sounds like at some point you lost power or maybe the game corrupted.

    You may want to attempt to re-installing the game fully.
     
    ImmortalChamber, Feb 23, 2018
    #5
  6. ImmortalChamber
    ImmortalChamber Guest
    Have you tried turning off the "Instant On" Setting on your xbox and powering off your device?
     
    ImmortalChamber, Feb 23, 2018
    #6
  7. Metalrodent
    Metalrodent Guest
    I've hard reset, deleted console saves and even done a soft factory reset of the console and the same message still pops up (it's not just for one game).

    At this point I can only really see the answer as being contacting Amazon and requesting a new console. It's nice that my £450 new console is buggered already.
     
    Metalrodent, Mar 4, 2018
    #7
  8. Metalrodent
    Metalrodent Guest

    'There is a problem with your saved games'

    I've powered off/on, deleted console saves multiple times and even factory reset the console (keeping games) and still the message pops up.

    I can only assume at this point the solution is contact Amazon and ask for a new one... Nice that my new £450 console is buggered already.
     
    Metalrodent, Mar 4, 2018
    #8
  9. Metalrodent
    Metalrodent Guest
    I've powered off/on, deleted console saves multiple times and even factory reset the console (keeping games) and still the message pops up.

    I can only assume at this point the solution is contact Amazon and ask for a new one... Nice that my new £450 console is buggered already.
     
    Metalrodent, Nov 1, 2018
    #9
  10. DotteinBR Win User

    There is a problem with your saved games

    Im having this same problem. Someone knows what has to be done?
  11. Metalrodent Win User

    'There is a problem with your saved games'

    I've hard reset, deleted console saves and even done a soft factory reset of the console and the same message still pops up (it's not just for one game).

    At this point I can only really see the answer as being contacting Amazon and requesting a new console. It's nice that my £450 new console is buggered already.
  12. ImmortalChamber Win User

    'There is a problem with your saved games'

    Have you tried turning off the "Instant On" Setting on your xbox and powering off your device?
  13. ImmortalChamber Win User

    'There is a problem with your saved games'

    Sounds like at some point you lost power or maybe the game corrupted.

    You may want to attempt to re-installing the game fully.
  14. Metalrodent Win User

    'There is a problem with your saved games'

    Oh good this has popped up again, not that I got an answer first time.
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'There is a problem with your saved games'

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