There is a problem with your saved games... Bricked

Discus and support There is a problem with your saved games... Bricked in XBoX on Consoles to solve the problem; For weeks now, ever since the launch of COD Modern Warfare, my Xbox One X has been Thermally shutting down, and then with increasing frequency, giving... Discussion in 'XBoX on Consoles' started by JoshuaWood-Rich, Mar 2, 2020.

  1. There is a problem with your saved games... Bricked


    For weeks now, ever since the launch of COD Modern Warfare, my Xbox One X has been Thermally shutting down, and then with increasing frequency, giving me "There is a problem with your saved games" error. Requiring me to delete COD saved game files, Restart
    the console, and start again.

    Only to have the issue crop up again, and as said, more frequently.

    I lodged Problem Reports via the console, to no avail.

    Today, a few weeks after Warranty Ended, it's completely bricked.

    How can I get support without paying $396 AUD to have it shipped away for replacement?

    I called xbox today, ran troubleshooting (before it bricked) and was told my xbox was "still healthy". There is no in my state in Australia, and no matter which option I go through "Call and Chat are not available for this issue".

    It's enough to push me to Sony.

    :)
     
    JoshuaWood-Rich, Mar 2, 2020
    #1
  2. ImAFapperDanMan Win User

    There is a problem with your saved games... Bricked

    I've been experiencing this issue ever since my warranty expired, as if my xbox one x was timed to do so. I refuse to fork over half of the original cost for something that is Microsoft's fault. I also want to mention every ambassador and agent/moderator
    on these "there's a problem with your saved games" forums are completely useless. The most helpful advice has come from regular users. I'll attempt to use and external drive from here on out, but that shouldn't have to be done. Thanks for nothing, Microsoft.
  3. AquarrzSudnnym Win User

    There is a problem with your saved games... Bricked

    "my Xbox One X has been Thermally shutting down"

    G'day JoshuaWood-Rich

    Check the ventilation holes on the sides of the console for dust accumulation and clean them of any blockage. I use a vacuum cleaner on each hole after I have disconnected the power cable from the console. If you're using the console vertical/upright
    you must use the approved stand.
  4. Onyx Is Here Win User

    There is a problem with your saved games... Bricked

    Sorry to hear it. If the console needs to be repaired you would need to set that up and send it off. If you would like to speak with a Microsoft Advocate on the phone then you can go to the Support site and click on Contact Us then follow the billing path
    to set up a call back.

    If you're in the Xbox Insiders program you've done the right thing by reporting the problem. If you would like to see if others are discussing similar issues then please go to https://www.reddit.com/r/xboxinsiders/
  5. AquarrzSudnnym Win User

    There is a problem with your saved games... Bricked

    "I highly suggest making the normal maintenance of replacing the heat-sink compound and thorough cleaning inside and out."

    This advice is against the Terms of use. You should never open up the console as you will void the chance of a repair.
  6. Kalmarn Win User

    There is a problem with your saved games... Bricked

    I had a used One X that did exact this issue. I was lucky it had 12 months warranty so sent it back for a refund.

    I now have a brand new one which works perfectly, so unfortunately yours sounds faulty and needs repair.

    Another option is to get a used one off Ebay or somewhere may be cheaper for you.
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There is a problem with your saved games... Bricked

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