There is a problem with my sons Java Minecraft account

I sent the support form in thank you!

Hello Velvet Bath,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that your son wants to play Minecraft Java however he was not able to do multiplayer. Velvet Bath, it really is important for us to get this worked on so your son can get back to gaming. However, we found out that the Mojang Support has a support article about this multiplayer with Minecraft Java. Please see this thread: How to Play Minecraft: Java Edition Multiplayer – Home. Since you’ve reached us first, we’ll ensure that your time is worth it by guiding you to the right direction where you can achieve your desired resolution. We would like to provide you this link where you can submit a ticket to the support - Minecraft Support.

Once you are on the site, we recommend that you select the following options from the appropriate drop-down menus:

• Language – Preferred language (If your preferred language is not available, additional translation services may be required)
  
• Game Title – Minecraft Java Edition
  
• Platform I play on - This will depend on what platform your son is playing.
  
• What is the category of your questions? – Realms support
  
• What is the topic of your questions? – How to Join/Leave a Realm
  
• Please continue filling out the form then select Submit.
  

We are positive that you’ll get more relevant information and best resolution to your concern.

Sincerely,



Xbox Forum Moderator

Microsoft Community

You're most welcome, Velvet Bath.

Have a great day! If you have further concerns kindly create a new thread using this link - Create a new question or start a discussion.

Regards,

Hello,

I've tried from Minecraft website because Java Edition is not avaible on Microsoft Store.

Yes I can use credits on Microsoft Store, but can't find Minecraft Java Edition. I tought that Minecraft was a Microsoft's production, and that's why I sent a 25€ credit to my son on Microsoft account.

Is there a fix for this? Will Minecraft Java Editon be avaible on Microsoft Store?

Thanks,

Regards

Hello thanks so much for your reply. I purchased Minecraft Java edition under my sons account. In the past I have successfully completed the same steps to buy Java edition for my other 2 sons with the link to the family account. So not sure why it hasn't worked this time? Any further advice greatly appreciated.