The Xbox Live Rewards Support forum is dead.

The sheer amount of times I've requested help in the rewards support forum boggles my mind, it's a forum full of customers asking for help and receiving none. I've made many, many purchases on the Xbox Store that were meant to be rewarded and have received
none of the promised points, some of these purchases going back almost a year now.

Uh oh... that shouldn't have happened.

Uh oh... that shouldn't have happened.

Uh oh... that shouldn't have happened.

Uh oh... that shouldn't have happened.

Uh oh... that shouldn't have happened.

Look at all this. All these customers saying the system isn't working and no one being able to help. Only one person who vaguely answers things every now and then and he's not even official support. I made those purchases on the understanding that the rewards
program would work, which it has not. I have been requesting support for months on this issue and have gotten nowhere, this is disgraceful.

:)

 

The Xbox Live Rewards Support forum is dead.

We aim to intimidate lol, it helps with the rewards too, not having a dig there, I know you're having problems but it does give that little extra.

 

The Xbox Live Rewards Support forum is dead.

Every single time I go through any other avenue of Xbox Support they all refer me back the the Rewards Support forum, promising me I was get assistance which never comes. It's such a joke.