The Xbox App/Microsoft Store on PC are not properly syncing my XBL account up, causing me...

Discus and support The Xbox App/Microsoft Store on PC are not properly syncing my XBL account up, causing me... in XBoX Accessibility to solve the problem; So I've been experiencing this issue across all Xbox Game App games and I'm at a loss. I'll start by highlighting my experience with Halo Infinite's... Discussion in 'XBoX Accessibility' started by Chilluvial, Dec 8, 2021.

  1. Chilluvial
    Chilluvial Guest

    The Xbox App/Microsoft Store on PC are not properly syncing my XBL account up, causing me...


    So I've been experiencing this issue across all Xbox Game App games and I'm at a loss. I'll start by highlighting my experience with Halo Infinite's multiplayer. The Player Banner in the top right corner of the menus perpetually loads and I am unable to access customization or the store. When matchmaking or using Custom Games it puts me into a match lobby and connects me to the server but it won’t load maps. After a few seconds of sitting at 0% loading it gives me the message of “There was a problem with the Dedicated Server. Please try again”.

    In MCC I am able to play matches, but I am unable to use any of my customization as my profile never seems to load. Halo Wars 2 has essentially become unplayable due to this issue preventing me from being able to even connect to the online for matchmaking. Gears 5 and Sea of Thieves give me the same grief.

    I’ve tried signing in and out of XBL, reinstalling the games, running them as administrator, port forwarding, checking to make sure my firewall is disabled and restarting the internet. I've also installed certain games I own on both platforms via Steam to see if those versions work and sure enough, they 100% work without any issues regarding my Xbox account syncing up properly.

    For some reason the Xbox App/Windows Store have suddenly decided that they can't communicate with my XBL account properly. and I'm at a loss on how to fix this.

    :)
     
    Chilluvial, Dec 8, 2021
    #1
  2. Christopher Revoredo Win User

    The Xbox App/Microsoft Store on PC are not properly syncing my XBL account up, causing me to be unable to play certain games and access online features

    Hi there Chilluvial welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Well, I suggest you try this:

    Open the Settings app it is the gear in the start menu.

    Open Accounts

    Click Sign-in Options

    Scroll down to Privacy

    Uncheck "Use my sign-in info to automatically finish setting up my device and reopen my apps after an update and restart."

    Restart your PC!
  3. Farscape247 Win User

    I redeemed a code for a xbox starter pack fortnite, will I get my items on my pc

    nope, if purchased via Microsoft store then you need to load up on an Xbox console with an Xbox account that is linked to an epic account then it will sync, you cannot just purchase on the Microsoft store via pc and have it auto transfer to the epic account.
  4. andersonpassos Win User

    Minecraft bedrock edition won't install on my pc.

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good evening

    I'm sorry to hear that you are having trouble installing Minecraft Bedrock Edition on your PC. Error code 0x8000000b can indicate various issues, including a problem with your Windows Store or Xbox app, an issue with your Microsoft account, or an issue with your PC's settings. Here are some troubleshooting steps you can try:

    Make sure that your PC meets the minimum system requirements for Minecraft Bedrock Edition. You can find the system requirements on the Minecraft website.

    Check that your PC is up to date with the latest Windows updates. Go to Settings > Update & Security > Windows Update and click "Check for updates."

    Reset the Microsoft Store cache. Press the Windows key + R to open the Run dialog box, type "wsreset.exe" and press Enter. This will clear the Microsoft Store cache.

    Check your Microsoft account. Make sure that your Microsoft account is properly synced with your PC. Go to Settings > Accounts > Email & accounts and make sure that your Microsoft account is listed and has the correct information.

    Try resetting the Xbox app. Go to Settings > Apps > Apps & features, find the Xbox app, and click "Advanced options." Then click "Reset" and restart your PC.

    Try reinstalling Minecraft Bedrock Edition. Go to the Microsoft Store, search for Minecraft Bedrock Edition, and click "Install."
  5. Tezzerrific Win User

    Purchase marked as completed, but items not recieved

    if done via the microsoft store on pc then you need to load fortnite up on an xbox console to sync it to your epic account, if you primarily play via pc then you need to purchase via the epic store or in game as the pc version has nothing to do with microsoft
  6. Tezzarrific Win User

    How do i redeem code on pc

    if it was redeemed via microsoft store or xbox app then you need to load fortnite on an xbox console or via xcloud for it to sync to your epic account, if you play on pc then all future purchases are better done in game or through epic store.
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The Xbox App/Microsoft Store on PC are not properly syncing my XBL account up, causing me...

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