The Wolf Among Us: Smoke and Mirrors issue

Hello,

I downloaded the SP for TWAU a short while ago, About the time of it's release and I just hopped on to excited for the new episode and it's trying to charge me again. Good thing I noticed before confirming download, Could anyone for Support notify me of
a way to get around this with a fix, any and all help is appreciated. Ta.

:)

 

The Wolf Among Us season pass

I just received a code through a message from Xbox Live that said, "You bought The Wolf Among Us Season Pass and didn't receive Episode 2: Smoke and Mirrors! Here's your free code...to redeem for Episode 2 at account.Xbox.com or your console." It should
pop up in your active downloads afterwards.

 

Wolf Among Us episode 2 trying to charge me!

E-mail from Telltale Games:

Season Pass owners of The Wolf Among Us on Xbox 360 are experiencing an unexpected issue when attempting to redeem The Wolf Among Us Episode 2: Smoke & Mirrors, where they are asked to pay for the episode individually. We are working with Microsoft and will
be releasing a title update to resolve the issue for this and subsequent episodes covered by the Season Pass. We anticipate the update will be available within several days.

All The Wolf Among Us Season Pass owners will be sent Xbox 360 console system message codes that will allow them to download episode 2 for no additional charge. If you intended to buy a Season Pass for The Wolf Among Us but haven’t yet, you can continue
to do so. New Season Pass purchasers will also receive codes by console system message while the title update is in progress. Please note there may be a delay of up to 48 hours in receiving the console system message for new Season Pass purchases made prior
to the title update release.

Once you receive your console system message with the redemption code for The Wolf Among Us Episode 2: Smoke & Mirrors, please follow these instructions to acquire the content:

Go to either Xbox.com/My Account to redeem your code or Settings/Account/Redeem Code on your Xbox 360 console and input the code.

Once your code is redeemed please to go to Download History under Account on your Xbox 360 console to download The Wolf Among Us Episode 2: Smoke & Mirrors . After your download is complete you will be able to launch Episode 2 from within The Wolf Among
Us.

IMPORTANT NOTE: Users will still see the paid $4.99 Episode 2 error in the in-game store after redeeming the code until the Episode 2 content is downloaded from the user’s Download History using the aforementioned instructions.

We apologize for the inconvenience this has caused our Season Pass customers but we are glad that we are able to provide your content to you in this way while we work closely with Microsoft to issue the necessary title update.

 

Welcome to the Club, only thing we can do is wait, somehow MS messed it up here...

 

Xbox support is solving the prob u have to wait

 

www.telltalegames.com/.../xbox-live-season-pass-episode-2-purchase-issue-update

 

I got the code to download it but when I started downloading it I clicked stop downloading and now I can not download it again please HELP

 

TarrierCub - on the console, go to Settings/Account/Download History and find TWAU Ep 2. Just press A then Download Again and you will see it added to your Queue and the download will restart/resume.

 

The marketplace will always charge you for the game, unless you have bought it.work just look for it in the marketplace and then it should say down load again if you already have it. In the case of TWAU and TWD if you buy the pass you are good. Just download
the new content from the inside the game and not the market place or you will be charged again.