The Taken King digital dlc refund

MiscellaneousMr · Dec 23, 2015

Hi,

Yesterday I let my SO's little brother use my Xbox to play Destiny. Apparently he launched it on my old Xbox 360 rather than my Xbox One. He then proceeded to buy The Taken King (TTK) Destiny DLC for my Xbox 360 as it was required to unlock most of the game
content for Destiny. I already have every Destiny DLC (including TTK) for my Xbox One (and meant for him to play it on that console).

I am wondering if it is possible to get a refund for the The Taken King DLC for
Xbox 360, as the purchase was a mistake which I am never going to use because I'll be playing it on my Xbox One instead.

Best regards,

MisellaneousMr

:)

onyxishere · Dec 23, 2015

Problems with my Destiny

sorry to hear it. however, you will need to purchase the full version of the game and it's previous dlc prior to accessing the taken king content. I would recommend contacting phone support and getting a refund on the taken king then purchasing destiny
the collection. it will contain all content up to and including the rise of iron dlc.

Drizzt9922 · Dec 23, 2015

Purchasing "Destiny: The Taken King - Legendary Edition"

I just purchased the Legendary Edition Bundle of Destiny & The Taken King (Destiny: König der Besessenen - Legendäre Edition kaufen – Microsoft Store de-DE)
digitally on my Xbox One.

However, when I installed the game, it installed only Destiny (the base game) and The Taken King (with Expansion I, Expansion II, and The Taken King).

Even though the "Destiny: The Taken King - Digital Collector's Edition Upgrade" is supposed to be included in the bundle, this did not install, and even when I went into manage game, a panel never showed up for this DLC. When I go to the Digital Collector's
Edition Upgrade by itself in the store, it shows "Unavailable" where it would usually say "Manage."

This is my second negative experience with Destiny, and if I can't get the full bundle as advertised, i'm not really interested in having the game at all. Is there any way I can fix my access to this DLC or get a refund for the entire bundle??

onyxishere · Dec 24, 2015

Sorry to hear it. If you would like to request a refund you would need to call phone support.

If you live in North America dial 1-800-469-9269

onyxishere

Sorry to hear it. If you would like to request a refund you would need to call phone support.

If you live in North America dial 1-800-469-9269

onyxishere

sorry to hear it. however, you will need to purchase the full version of the game and it's previous dlc prior to accessing the taken king content. I would recommend contacting phone support and getting a refund on the taken king then purchasing destiny
the collection. it will contain all content up to and including the rise of iron dlc.

XxDestinyLordxX

Alright all the disc includes is Destiny. It does not contain The Taken King. The Taken king is a DLC.

The Croda

I cannot buy The Taken King Digital Content but i have to buy the 89€ (which is about 95$) The Taken King Collector's Edition

iNb4 Ownage

Hello,

Thanks for the support message.

Normally you can download the game early but wont be able to play it until the release date. Most of the time, the game will be available to play at midnight your time zone, but it there are no guarantee's that it will be available at 12a.m. your time. Follow
these steps to download the game:

Once purchase is complete, download this content by selecting the “Manage” button on the product details page on your console.

For more info, click the links below.

Destiny: The Taken King - Digital Collector's Edition

Destiny: The Taken King - Collector’s Edition Digital Content

Should you have any other concerns, feel free to post back.

Cheers!

The Taken King digital dlc refund