The Sonic disc doesn't work on my Xbox one

Try using another CD in the console to see if the problem is with the console reader.

And perform these tests before.

Alright, let's try this here then

Press and hold the power button on your Xbox for 10 seconds, wait for it to turn off. Unplug it. Now wait 1 minute before turning it on.

Configuration>Network>Advanced Settings>DNS Settings>Manual>Primary 1.1.1.1 and Secondary 1.0.0.1

Press the Xbox button to open the dashboard.

Select System > Settings > System > Console Information

Select Reset Console.

Restore and keep my games and apps.

Rest assured, you won't miss games or saves

When asking to pull settings from an old xbox, put no

You will have to log in your accounts again, that's all

Open the panel by pressing the Xbox button in the center of the controller.

Scroll right on the panel to the System area.

Select Settings.

Select Network.

Select Network Settings.

Select NAT Test Type.

Tell me what appears on this test, please

when i put the disc it says it's dirty but the disc is new Sonic Frontiere in my Xbox one

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Luis, Could you explain me better about your situation?

The console is not reading the game CD, could that be the problem?

How does the console resolution relate to your problem?

I remain at your disposal if you have any further questions.

This is my last suggestion with Sonic games that I give more suggestion and also forgot about need for ten sonic games coming to Xbox One Backwards Compatibility with 1080p and 4K on Xbox One, Xbox One S and Xbox One X after twelve Sonic games are backwards
compatible on 2015-18:

Sonic & SEGA All-Stars Racing with Banjo-Kazooie (2010 Xbox 360 version)

Sonic Unleashed

Sonic Heroes (Original Xbox)

SEGA Superstars Tennis

Shadow The Hedgehog (Original Xbox)

Sonic Free Riders (with removed kinect to controller)

Sonic The Hedgehog (2006)

Sonic's Ultimate Genesis Collection

Sonic Riders (Original Xbox)

Sonic Mega Collection Plus (Original Xbox)

And that's it for Sonic that I did suggestion several hours and I hope SEGA would like my suggestion for last one of sonic games. See ya.

I agree with this this, of course. Changing Free Riders to a controller game is a massive ask for a fairly niche audience though... Maybe a re-release or another installment, though that seems unlikely given the poor reviews, sales, and the fact that sonic
kart racing series is a thing.

I personally would love Shadow the Hedgehog and Sonic Heroes to go digitally backwards compatible or be remastered (for achievements), these were the games of my teenage years and I still go back to them every now and then, on disc through the 360. I would
love to see it, but understand how unlikely this would be also. If I were on the backwards compatibility team(s), I would be pushing specifically these two titles Every meeting, lol

It's the opposite for me the Disc Autoplay doesn't work on my fat one but works on both of my xbox one S. I hope they fix this soon.