The Sims 4 from EA Access

Discus and support The Sims 4 from EA Access in XBoX Games and Apps to solve the problem; The Sims 4 from EA Access hasn't worked since Saturday. There is error 0x82D40007 during launching. Game is available on this site... Discussion in 'XBoX Games and Apps' started by PiotrŚmigielski, Feb 5, 2019.

  1. PiotrŚmigielski
    PiotrŚmigielski Guest

    The Sims 4 from EA Access


    The Sims 4 from EA Access hasn't worked since Saturday. There is error 0x82D40007 during launching.

    Game is available on this site

    https://www.xbox.com/en-us/entertainment/xbox-one/live-apps/ea-access?xr=shellnav     but has disappeared from

    https://www.ea.com/pl-pl/ea-access/member/view-all?pathname=/games&anchorId=games.

    I have information that many users are reporting the same. Seems it was removed from some regions.

    EA Access support forward me to XBOX support. But Xbox support offer me only forum or chat with other gamers.

    Who can help me?

    :)
     
    PiotrŚmigielski, Feb 5, 2019
    #1
  2. XBF Amber M Win User

    The Sims 4 from EA Access

    Hi Piotr,



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.
  3. PiotrŚmigielski Win User

    The Sims 4 from EA Access

    Today Sims 4 has returned to https://www.ea.com/pl-pl/ea-access/member/view-all?pathname=/games&anchorId=games

    On evening I'm going to try launch it.
  4. PiotrŚmigielski Win User

    The Sims 4 from EA Access

  5. denis97g Win User

    The Sims 4 from EA Access

  6. XBF Brad A Win User

    The Sims 4 from EA Access

    Hello There,

    We fully understand your frustration with this issue. If this is an error from EA and just happened recently, the removal of the game could be temporary or a glitch. This could be the reason why it hasn't been taken off that it is available in the vault.
    You are correct they need to communicate, but in this matter maybe they haven't due to it is only temporary.

    Thee are personal opinions, not exactly sure as to what has happened yet.

    Thanks,

    Brad
Thema:

The Sims 4 from EA Access

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