The right bumper of my gears 4 elite controller is broken, what can I do ??

Funny thing is that I don't believe they 'repair' your controller as the information at the link I posted suggests that you actually get someone else's controller they already repaired to cut down the return time:

'Important If you do need to send your Xbox Elite Wireless Controller to our service centre, do not send removable parts with your controller. They will not be returned to you. Keep all the removable D-pads, paddles and thumb sticks. You'll receive a replacement
controller without these parts, so you'll need to use those original parts with the replacement controller.'

Unless they actually send you a new body, but I doubt it. Admittedly, I have dropped my elite controller pretty dang hard on the right bumper and it seemed ok at first, but after another 4 months the plastic underneath which attaches the bumper to hold it
in place has broken and the bumper now floats around in the shell, haha, I'm not sure what to do with it, but I am still using it.

I have my elite for a lot of time and with me the rubber grips went off with 1 year of use, last month was a broken bumper. I had to replace the bumpers of my old controller.

Used elite first gen for years and just got good at replacing broken bumpers. I had high hopes for the elite 2 but sadly my elite 2 right bumper clicks but doesnt register input most of the time after only 2 months.

submitted warranty claim, and will have them replace it - but even though i prefer the feel of the sticks and triggers on the msft controller, i am switching to razor wolverine.

not matter how good it feels if a contoller doesnt control, its worthless.

Agreed my bumper broke off after 6 months. I was very careful because the controller was very expensive. What a joke for the "elite" controller. Microsoft refuses to help and I just loose 150 dollars.

same. left bumper started feeling squishy and getting harder to push it and get a proper click. next day it starts falling off. most of the plastic has severed. 6 ish months of on and off use . very gentle with my gear. c,mon. for $150 cant we have aluminum
connectors. they already tried to make the plastic bumpers and triggers look metal. the paddles are magnesium right? can we have that? obviously the plastic bits are not strong enough. luckily no drifting with stick on my elite but have had that on normal
controllers.

My "elite" controller broke after 6 months of normal use and no abuse. The left bumper is broken and the left stick has too much play in it. Microsoft of course won't do anything because it is past its 90 day warranty. Tons of reports of broken bumpers and
yet Microsoft won't come out and admit they have a design flaw with these controllers. Profits over gamers