The rewards system on Xbox Live and the Microsoft website

Hi,

I do the rewards via both the Xbox and the Microsoft website, but the totals don’t seem to be added together. Only the rewards on the Microsoft website give a running total, and they are the only ones I can see.

Could you please inform me as to wether these actually do get combined ?

Thank you for any information you maybe able to offer.

Cheers,

Chris

:)

 

Still have not recievd any of my rewards since you changed the site all i have recieved is the conte

Hello optimosprime666,

As communicated on the website and to your email back in October, Xbox Live Rewards was transitioned to Microsoft Rewards in your region. Since you are no longer a Xbox Live Rewards member, you are not eligible for any Xbox Live Rewards offers.

 

Rewards balance not showing/adding points accumulated prior to 11/01/2017.

Hello J Rock v,

We see that you are not a Xbox Live Rewards member. As was stated in November in both your emails and on the Xbox Live Rewards site, your region was migrated to the Microsoft Rewards program. This forum is for Xbox Live Rewards issues. The Microsoft Rewards
program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.

 

For help with the Microsoft Rewards program, you'll need to contact their customer support.

 

thanks mate, I thought that they should be

 

Cheers mate, have submitted a support request